Hi!
Microsoft Word documents won't sync for me (I'm using a Mac). I've used Word and Dropbox for years and never had this problem before. I got a new computer recently and it all worked fine for the first week, and then yesterday Word just stopped synching. I open a document, work in it, and when I save, it saves to the hardrive but it won't sync--the red x icon appears.
All other file types are syncing just fine, including Microsoft Excel. I've tried restarting all the programs and the computer and I reinstalled Word.
The strangest part is if I close the document and change the filename in finder, then it will sync. It does take longer though than if I do it with any other file type.
Or if I am in a document, do a "save as" and change the filename, the new file will sync. But if I'm working in a file and just hit save, it will save to my hardrive but it won't sync. I'm an editor and this is a huge problem for my workflow. Any suggestions?
Many thanks!