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RAW=1 link no longer working for videos in Chrome

RAW=1 link no longer working for videos in Chrome

mgravitt2
New member | Level 2

Hi,

 

For MP4 videos, when I share links, I change the dl=0 at the end of the link to raw=1.  This no longer seems to work in Google Chrome as of the past few days. 

 

Was there something changed on your end to cause this issue?

 

Others I share links with have the same issues, so it is not specific to my device.

 

 

Example:

 

DL=0 (original) link:

https://www.dropbox.com/s/rdna7jwuzev1eg2/Sunnyhill%20-%202021-03-15%20-%20Ray%20of%20Light%20-%20Th...

 

Changed to raw=1:

https://www.dropbox.com/s/rdna7jwuzev1eg2/Sunnyhill%20-%202021-03-15%20-%20Ray%20of%20Light%20-%20Th...

 

Thanks!

Mike

30 Replies 30

AVP
Helpful | Level 6

I have the same issue. I have been using raw=1 for years with mp3 and now it doesn't work in Chrome or Safari. 

I contacted support but no answer yet. 

tpdevlm
Explorer | Level 4

We are experiencing the same issue this week.

Video (MP4) files that have been shared for a long time suddenly stopped working. 
We append the ?raw=1  to the url to play them in an iframe.

 

Currently it only shows black video player control, but you can't click on the buttons to play.

In the browser Dev Tools (F12)  I can see the redirect happens but the redirected file encounters a permissions issue (http error 403)

When I remove the ?raw=1  I can play the video file but this does not seem to work within an iframe.

Drrcraig
Explorer | Level 4

Yours seems to be working now.  Did you do something?  Ours is not.

Drrcraig
Explorer | Level 4

I was using raw=1 for video and now it has stopped working.  the video plays with dl=0 but when I switch to raw=1 I get "No video with support format and MIME type found"  It is an mp4 file.  Not just in mine, a colleague uses it the same way and he has the same issue.

 

Any guidance would be appreciated.

Walter
Dropbox Staff
Hi people; thank you all for your reports!

Can you please let us know if this persists after clearing your browser's cache or another browser with no plugins or extensions running?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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tpdevlm
Explorer | Level 4

Hi Walter

I've tested in Chrome v89 64bit and Microsoft Edge v89 64bit

without extensions (that I am able to disable on company notebook) and also in Incognito mode on both

but still get the same issue of the player controls showing but not being able to play the video when using "raw=1" query param.

 

Drrcraig
Explorer | Level 4

It is working now!

tpdevlm
Explorer | Level 4

I concur  👍

Walter
Dropbox Staff

Glad to hear it's sorted now peeps; thanks for your updates!

 

Let us know if you ever come up with a Dropbox question in the future; we'll be just one post away 😉


Walter
Community Moderator @ Dropbox
dropbox.com/support


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