Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Hi There,
My keyboard was bugging out and I accidently deleted a file from my DropBox Desktop. I logged into DropBox Online to recover the file, and it is not in the Deleted Files folder.
Where can I recover this file?
Thanks
@TF Office wrote:
... I accidently deleted a file from my DropBox Desktop. I logged into DropBox Online to recover the file, and it is not in the Deleted Files folder. Where can I recover this file?
Check your Events page to see if there's a deletion event recorded. If so, you may be able to restore the file from there. If it's not in your Deleted Files and there's no record on the Events page, then the file was likely never synced to Dropbox and wouldn't be able to be restored via Dropbox.
I lost one of my folders - it is not in the deleted file how do I recover
Hey @Pghtom, thanks for joining the Dropbox Community.
Was this folder a shared folder or just a normal non-shared folder in your account?
Do you see any events related to it in your events page?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!