cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't remember my account mail - can I find it from link to photos shared from that account?

I can't remember my account mail - can I find it from link to photos shared from that account?

Kubrick3
Explorer | Level 3

I can't remember my account mail. I have private links to many of the photos I shared from that account. Can I find my account based on these?

3 Replies 3

Re: I can't remember my account mail

Daphne
Dropboxer

Hi there @Kubrick3, thanks for posting!

 

You wouldn't be able to find the email address for your Dropbox account from the shared links of that account I'm afraid.

 

What I could suggest is having a look in your email inbox to see if you have any emails from Dropbox.

 

Otherwise, for the email addresses that you have access to, you can try requesting a password reset from here. An email will only be sent if there is an account under the email entered there.

 

I hope this helps, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: I can't remember my account mail

Kubrick3
Explorer | Level 3

I cannot remember my mail in any way and I think there is no other way. Will things in that account be deleted when the account is inactive?

Re: I can't remember my account mail

Daphne
Dropboxer

Thanks for getting back to me here @Kubrick3!

 

It should be under one of your email accounts, since you would have had to verify the email address to be able to share from the account.

 

If the account is not accessed in a long period of time, then it can be deleted due to inactivity. You can check out more info about this here, if you want to.

 

Other than trying to request the password reset for each of the email addresses that you currently have access to, there isn't much else I could suggest.

 

Do you have any devices still connected to your Dropbox account, through the desktop or mobile apps?


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?