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Hi,
I'm using Dropbox on a Mac with Monterey. I have everything backed up to Dropbox & until today I was able to share files & folders simply by clicking on "copy Dropbox link". Today this feature is no longer available. I've tried sharing from the Dropbox website & there is no sharing option there either. I've noticed that backed up files now have their own category & apparently sharing doesn't work there.
Can you help me figure this out, please? The backup option was the main reason why I was using Dropbox in the first place, so this is kind of a dealbreaker for me.
Thanks,
Alina
Hey @wuthelotus, thanks for letting us know about this.
Can you please send me a couple of screenshots, so I can look into this?
One from the right click options of a backed up file in the Dropbox folder and one from the options online.
Thanks in advance!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah,
Thanks for responding. Here are the screenshots you requested.
Things I've tried, with no success:
- restarting Dropbox
- restarting Finder
- restarting the computer
- restarting the computer in Safe Mode
Alina
Hi @wuthelotus, thanks for the screenshots.
Currently, it isn't possible to share files or folders in a backup, for your own security and privacy.
If you want to share files, you'll need to move or copy them to a folder outside of the Backup elsewhere on your Dropbox account.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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I have the same Problem! Sharing was working fine until it was not anymore. And i have no idea why. Very annoying. Pease Dropbox, explain what happened to this feature!
Hi @Maxbee. Since I made this post they've also replied to me via email, and it seems as if this feature was planned (secretly, I guess) and is here to stay. They claim people were misusing the sharing feature with files that were private, sensitive, whatever. It sounds like bull to me, honestly, and even if it were true I don't understand why everyone else has to suffer because some people don't know how to use the internet. Also, the fact that they couldn't be bothered to announce what is, IMO, a huge change in how backup works, is disappointing to say the least.
I've looked into alternatives and Sync.com looks really promising, I just haven't had the patience to move everything over from Dropbox yet. But I'm really not happy with how they handled this, so I'm definitely exploring other options.
I have the same problem and with no warning, I have posted on a couple of different subjects as I really need this feature re-enabled. I also can't believe that they did this with no waring whatsoever. I pay a couple of hundred pounds a year for pro version etc.. and use it in exactly the same way as you do and now.......
Dropbox, please re-enable this feature using a checkbox (with a big fat warning if you must) as it really is a dealbreaker
thanks
Dan
hey @wuthelotus,
thanks for the information, I had no idea! I mean, come on @Dropbox. This was such a big feature. You cannot secretly take this away from us users and dont say a word just because some dump people misused it. Please bring it back asap...
And thanks @wuthelotus, I will have a look into sync.com
Hi ya all 🙂
If you want, ask dropbox here https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-149-3-4541/m-p/596935#M6915 to bring this feature back. Maybe if enough people request we have a chance...
best!
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