Apps and Installations
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Dropbox states that I have no internetconnection ..... BUT I have.
HELP (im not a computerwizzard)
10 times reinstall
Virusscanner disabelled
Windows
HPdesktop
When you reinstalled the app, did you perform an advanced reinstallation of the app, or a basic reinstall from the site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hey @KobusMe, thanks for reaching out to the Dropbox Community today.
Do you perhaps have any security programs, like an antivirus, VPN, firewall, proxy, etc. on your computer, that could potentially be blocking the Dropbox app?
If so, can you temporarily disable them, to see if that helps?
Keep me posted.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi @KobusMe, are you connected to a work network or your home internet connection?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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When you reinstalled the app, did you perform an advanced reinstallation of the app, or a basic reinstall from the site?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hello Jay,
I don't know how but it works now!!! Yeahhhh 😀
Thanks for te help.
Greetings Kobus
well now i got the problem
i already tried re-install but nothing happen. i use windows server, when i tried to install in windows 7 it works. is it currently dropbox has an issue with windows server?
Hey @nicowijaya88, sorry to hear about this.
I just wanted to mention that hosting the Dropbox desktop app on a server, such as a Windows Server OS, isn’t supported by Dropbox. You can, however, host the Dropbox desktop app on a computer that’s also running a server.
I know it's not much, but I hope this clears things up.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!