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carmen14's avatar
carmen14
New member | Level 2
1 year ago

Cannot send document for signature from other laptops

Hello. I created my Dropbox Business account using one laptop, adding 2 other users via email. Let's say one of them is quotations@gmail.com.   Using my own laptop on Chrome, I am able to send do...
carmen14's avatar
carmen14
New member | Level 2
1 year ago

We're not sharing credentials, I was setting up the different emails because I'm in charge of this project.

 

He tried it on a different browser and he's using the same browser version as I am, and it doesn't work for him.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

In that case, I'd suggest reaching out to our support team directly for further assistance with account specific information carmen14 

 

Let me know if you need anything else in the meantime. 

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