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Snazy30's avatar
Snazy30
New member | Level 2
6 years ago
Solved

How to I erase the different gmail login users history on the DB app?

So here’s the scenario. I shared my phone with some family members and 3 of them logged onto DP from the app using the gmail option. They logged out but now when I want to log on I see their email...
Mobile
  • Walter's avatar
    Walter
    6 years ago

    Thanks for the additional info Snazy30  - much appreciated.

    At this point, due to the issue's nature, I'll have to revert to email communication. Therefore, I've just found your existing ticket on our system and provided you with an update there.

    Take a look at my message and we'll take it from there. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
6 years ago

Uninstall and reinstall the app. That will clear everything from it. It also fully clears the cache, which the app itself is not great at doing itself.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

That's what I thought so too Rich  but on second thought as the Google Sign In uses a web session to log you into your account I guess clearing the browser's cache would be preferable.

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