Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Greg Forster
2 years agoNew member | Level 2
I'm trying to send a document for signature and it won't allow me to progress beyond "place fields"
I'm sending a document for signature. On the "place fields" screen I've placed my fields. But the "next" button will not light up and become clickable. It remains grey and inert. Help! How do I progr...
- 2 years ago
I solved the problem by sending the document to each person in the group individually. I don't know why I was having trouble sending it to a group, so that's a workaround rather than a solution. But thanks for your note!
timmalloy
2 years agoExplorer | Level 3
i ttached it to an email to community@dropboxforum.com
Megan
Dropbox Community Moderator
2 years agoI'm afraid that wouldn't work timmalloy.
You should be able to attach it here, using the camera-like icon
when trying to respond back to us.
Can you give this one a go?
- timmalloy2 years agoExplorer | Level 3
this is the screen shot i took where i am stuck
- Megan2 years ago
Dropbox Community Moderator
Hey timmalloy, can you please clarify how many signatures you've used so far and what plan you are on?
Could you also try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?
- timmalloy2 years agoExplorer | Level 3
i assume i am on the entry level and probably need to upgrade now that i'm using this product more .
About Dropbox Sign
Ask questions and get help with Dropbox Sign here.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!