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Re: Confusion over 25% special offer

25% discount notification for Dropbox Plus

Dnunes69
New member | Level 2

Today I received 2x a 25% notification on the Annual Plus plan, getting approximately $89
I didn't find the discount and called the chat. They said there is no such discount and in short I was lying.
Did anyone get this discount too? Brazilian users mainly

15 Replies 15

Hannah
Dropbox Staff

Glad to help, @darkpatterns, and glad to see you're enjoying our Community!

 

I just sent you an email, so we'll continue there.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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darkpatterns
Explorer | Level 4

I heard from Dropbox Support that this discount offer is only if you sign up for the annual plan. Oops, I guess they forgot to include that anywhere in the offer!

 

image-2.png

Now, I don't know if Dropbox is familiar with 16 CFR Part 233 -- Guidelines Against Deceptive Pricing  or not?

 

[Retailers] should not ... make a “limited” offer which, in fact, is not limited. In all of these situations, as well as in others too numerous to mention, advertisers should make certain that the bargain offer is genuine and truthful. Doing so will serve their own interest as well as that of the public.

(✿◠‿◠)

navidsamadi
Explorer | Level 3

Yes they do offer a pointless 25% discount which does not change the price at all. I was gonna buy the plan full price but I am not sure anymore

 

Screenshot 2023-09-28 at 12.03.10.png

Megan
Dropbox Staff

Hi @navidsamadi, welcome to our Community! 

 

If you're having issues with that, let me know if it'd be okay to reach out via email.

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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navidsamadi
Explorer | Level 3

Hi Megan, yes please reach out via email.

Megan
Dropbox Staff

I just sent you an email @navidsamadi, I'll see you there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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