cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to make sure we keep you updated on the ideas that other users have shared here on the Community? Us too! Check them out over here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

Need to reduce licenses

Re: Need to reduce licenses

Jay
Dropboxer
Entering a minus symbol and a number doesn’t work to show the 'Remove licenses' option?
 
If this is the case, would it be okay to message you at the email address associated with your forum profile to assist further?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Need to reduce licenses

Plc
New member | Level 2
My account has 5 licenses with only 3 active. I want to reduce the account licenses to 3 but Dropbox says the account has a minimum of 5 and won’t allow the decrease. Please advise

Re: Need to reduce licenses

Jay
Dropboxer
Hi @Plc, would it be okay if we message you at the email associated with your forum profile to assist you further on this matter?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Need to reduce licenses

Plcpartners
New member | Level 2
Yes thanks Jay

Re: Need to reduce licenses

Peder
New member | Level 2

I have the exact same problem. Can you assist me as well?

Re: Need to reduce licenses

Jay
Dropboxer
If you’re having problems reducing the licenses on your account, let me know if it’s okay to reach out to your email address on your forum profile.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: Need to reduce licenses

Peder
New member | Level 2

yes please!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to 'Ask the Community' ] 

Who's talking

Top contributors to this post

  • User avatar
    Peder New member | Level 2
  • User avatar
    Jay Dropboxer
  • User avatar
    Plcpartners New member | Level 2
What do Dropbox user levels mean?
Need more support?