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Question regarding downgrade and going from Professional to Plus.

Question regarding downgrade and going from Professional to Plus.

MrSuddenJoy
Helpful | Level 5
Go to solution

Ive bought Profesional plan paid monthly via GooglePlay. Works nicely 🙂 Just one question: IF (in any point in time) 3TB is to become too generous for me, will I be able to downgrade my plan to, say, DropBox Plus (2TB)?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
Go to solution

Hey @MrSuddenJoy, I'd be happy to help! 

 

Of course you can do that.

 

You can either contact our Support and ask them to do this on their behalf. Or you can cancel your current Professional plan, downgrade to the Basic account and then re-upgrade to the Plus plan.

 

Please be aware that if your account is ever downgraded, Dropbox will not delete any of your files.

 

I hope this clarifies!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Megan
Dropbox Staff
Go to solution

Hey @MrSuddenJoy, I'd be happy to help! 

 

Of course you can do that.

 

You can either contact our Support and ask them to do this on their behalf. Or you can cancel your current Professional plan, downgrade to the Basic account and then re-upgrade to the Plus plan.

 

Please be aware that if your account is ever downgraded, Dropbox will not delete any of your files.

 

I hope this clarifies!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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