What happens to existing files after the 30 days trial ends?

[loren24]

i want to get the individuals dropbox plus 11.99 monthly after my profesional trial how can i do that? i need to cancel to not get billed for the profesional but want to switch to plus 2tb 11.99 monthly

[Jay]

As you currently can't downgrade to a lower paid plan, you'd need to downgrade to a Basic plan first, and once the account shows that it's the free plan, then you can upgrade to a Dropbox Plus plan.

[loren24]

the free plan only have 2gb of storage so far i have 328g would they delete it till it fits 2gb?

and if i get it its cancel trial maybe 2 days before in case of glitches.... get free plan... once on free get basic plus 11,99 monthly am i right?

[Hannah]

Sorry to jump in here, @loren24!

If your account gets downgraded and you have more than 2 GB of files, only syncing will stop for your account, until you re-upgrade; your files will remain in the account.

And you can see our available plans and prices here.

[loren24]

so how should i do it i want to cancel before trial so i wont get billed im gonna get the dropbox plus 2tb 11.99 monthly how can i do that?

click cancel trial then what?

[loren24]

if one of my card doesnt have enough fund can i split my payment for that month in two cards?

[Megan]

Hi @loren24, you'd need to cancel, allow for the account to downgrade and then re-upgrade by purchasing the plan you want. 

As for splitting the cost between two payment methods, I'm afraid this isn't possible at the moment.