Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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No, upgrading or downgrading a Business subscription will not remove any files from your account.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thank you for that, much appreciated. But all the current files will still be alright?
Yep, nothing happens to those files!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thank you so very much for your reply & your time.
Hello i have dropbox basic and i tried dropbox business trial and uploaded files more than 10gb and when i'm going to cancel trial what happens to those files ?
are they going to delete them or it's just i can't upload new files but keep those 10gb froever ?
Hey @omendra9, I’ve moved your post under this discussion, just so as to ping you to the hints posted here previously. While these pointers should address your initial questions, please let us know if you have any follow-up inquiries or observations. Thanks & have a wonderful week ahead until we talk again!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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hi everyone i would like to ask a question is this safe to store website backup on google dropbox, i just want to create backup of my website moralusa and want save it on ?
Good morning.
If you downgrade the plan, you will not lose any files you have uploaded previously.
However, please note that we cannot upload additionally.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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