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Forum Discussion
dperonteau
3 years agoExplorer | Level 4
Can't login to my account and cannot reset the password; I get an error, but it goes away quickly
i have been trying to login to my account. Can't login. Can't get a call from Dropbox unless i login first and request a call. Vicious Circle and looping
Can't reset password. gets an error. B...
Megan
Dropbox Community Moderator
3 years agoHi New_member, let's jump right into this!
When was the last time you accessed your Dropbox account? Have you tried the steps mentioned in this Help Center article?
Let me know more, and we'll take it from there.
New_member
3 years agoExplorer | Level 3
Hello, Megan. My last time accessed my other Dropbox accounts was I think 3-4 weeks ago. The account, that I'm writing from right now is my main account. This is the only account that I didn't have a problem with. The problem is with the 3 other accounts. I made a mistake while I was writing my passwords, so Dropbox sent me codes for them. Codes that I haven't received, because my email accounts are old, and also deleted. After this situation, I made new emails with the same names, but again, I haven't received anything. Now, I'm going to check this article and I will let you know if the problem still exist. Thank you for the respond. 🙂
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