High memory usage on Mac M1

[hgz]

Hi,

I've just installed my first M1 iMAC and entered the Dropbox beta program.

I need to add that I run an Intel base MB Pro in parallel and I've entered the beta program there as well.

So far everything went fine, Dropbox runs Apple nativ and functionality is as expected (well known from the past).

Checking memory usage on the M1 Mac made me wondering. 7,4GByte!! 

After rebooting the machine it came down to 750Mbyte but nearly a day later its up again to 1,5Gbyte and is constantly increasing.

On the Intel MB Pro, everything fine and smooth. Memory consumption around 700Mbyte & constant.

Does anyone experience similar memory issues on M1 MAC's?

[Walter]

Hey @hgz, sorry to hear about this and thanks for your detailed report.

Just to make sure we're on the same page, can you clarify the exact OS version of your computer and the version and status of the desktop app as shown in your menu bar?

Thanks!

[hgz]

Hi Walter,

I run on both machines OS 13.0.1.

Desktop App Status - beta up&running, no syncs ongoing e.g. all data in sync.

Version: 

KR

Hans-Georg

[Megan]

Hi @hgz, sorry to jump in here! 

Can you access your account settings, and turn Early releases off? After that, install one of the stable builds of the Dropbox application, and let me know if the behavior remains the same. 

[hgz]

Hello,

I've removed the beta and installed latest "official" version - see screenshot.

Actually memory on my M1 machine increases even faster than with beta.

725Mybte after installation of new desktops SW and 1,24GB roughly 12h later.

KR

Hans-Georg

[Megan]

Hi @hgz, can you also attach a screenshot of the app's syncing status, please? 

[hgz]

Hi Megan,

and first of all - many thx for taking care of my issue so far.

Below the screenshot incl. memory increase within the last hours.

KR

Hans-Georg

[Megan]

Hi @hgz, can I reach out to you via email, in order for us to have a closer look into this? 

[hgz]

Hi,

do y have my email?

Pls provide a quick input on how to move on.

Thx & KR

Hans-Georg

PS: Memory increased to 3,72Gbyte in the meantime. Bringing memory pressure to a yellow status

[Megan]

Hi @hgz, I just sent you an email. 

Reply back to me as soon as possible, and we'll take it from there. Cheers!