My phone lost contact to Dropbox

[wayneferro1]

Lots of problems with  dropbox.

Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?

Thx for your help.

Wayne

[Rich]

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@wayneferro1 wrote:

Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?

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Your cell phone and computer don't link together. Each one links separately to your Dropbox account. In order to see the same files on both, just make sure that you're signed in to the same Dropbox account on both.

If needed, uninstall the Dropbox app from your phone and reinstall it. Sign in with the same email address you used to sign in to Dropbox on your computer.

[wayneferro1]

 I somehow lost my connection of my cell phone to my computer. when i deleted files in dropbox to get under the maximum of the free usage box.

Thx, Wayne

[wayneferro1]

thank you i will try that.

[wayneferro1]

thx

[Rich]

I see that you've posted elsewhere on the forums using a different account ( @wayneferro1 vs @wayneferro ), so you most definitely have more than one account. Make sure you're using the same account on both devices.

[wayneferro1]

I have, the 3 photos sit in transfer, but don't show up on my cell phone

[Jay]

Hi @wayneferro1, thanks for bringing this to our attention.

Are you referring to signing out of the Dropbox mobile app so that it's no longer linked to your account?

Are you able to sign back into the account?

This will help me to assist further!

[wayneferro1]

still not able to open on cell phone

[wayneferro1]

Im have both cell phone and computer setup and i transfer from computer to cell and it does not go