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My phone lost contact to Dropbox

My phone lost contact to Dropbox

wayneferro1
Helpful | Level 6
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Lots of problems with  dropbox.

Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?

Thx for your help.

Wayne

1 Accepted Solution

Accepted Solutions

wayneferro1
Helpful | Level 6
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i AM SIGNED INTO BOTH BUT DIFFERENT PICS ON EACH, PHONE AND COMPUTER

View solution in original post

13 Replies 13

Rich
Super User II
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@wayneferro1 wrote:

Now i have lost the contact between my cell phone and my computer, how can i marry the two together again?


Your cell phone and computer don't link together. Each one links separately to your Dropbox account. In order to see the same files on both, just make sure that you're signed in to the same Dropbox account on both.

 

If needed, uninstall the Dropbox app from your phone and reinstall it. Sign in with the same email address you used to sign in to Dropbox on your computer.

wayneferro1
Helpful | Level 6
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 I somehow lost my connection of my cell phone to my computer. when i deleted files in dropbox to get under the maximum of the free usage box.

Thx, Wayne

 

wayneferro1
Helpful | Level 6
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thank you i will try that.

wayneferro1
Helpful | Level 6
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thx

Rich
Super User II
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I see that you've posted elsewhere on the forums using a different account ( @wayneferro1 vs @wayneferro ), so you most definitely have more than one account. Make sure you're using the same account on both devices.

wayneferro1
Helpful | Level 6
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I have, the 3 photos sit in transfer, but don't show up on my cell phone

Jay
Dropbox Staff
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Hi @wayneferro1, thanks for bringing this to our attention.

 

Are you referring to signing out of the Dropbox mobile app so that it's no longer linked to your account?

 

Are you able to sign back into the account?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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wayneferro1
Helpful | Level 6
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still not able to open on cell phone

wayneferro1
Helpful | Level 6
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Im have both cell phone and computer setup and i transfer from computer to cell and it does not go

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    wayneferro1 Helpful | Level 6
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