Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I have uninstalled the DropBox, but it is still affecting the location of files on my desktop. For example, the path to files is: C:\Users\user\Dropbox\PC\Desktop\[file name], instead of C:\Users\user\Desktop\[file name].
What can be done to get rid of 'Dropbox\PC\' from the path?
P.S. My OS is Windows 10 Pro x64 version 22H2 (OS build 19045.2965).
I have just uninstalled the Dropbox app.
The path to files on my desktop is showing correctly now.
Hi @mikewill, thanks for bringing this to our attention.
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application.
Did you disable the computer backup from Dropbox before you uninstalled the app?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
I uninstalled Dropbox long time ago, and I cannot recall if the computer backup from Dropbox was ever enabled and/or disabled.
Sorry. But, you're probably right.
Hey @mikewill, sorry to jump in here, but do you see the backed up folders in your backups page on the website perhaps?
Have you maybe tried moving your computer's OS folders back to their original locations?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi Walter,
Yes, I see backed up folder. Unfortunately, I do not know how to attach a snapshot here.
It is shown under: Personal Dropbox space. After a black square it says: Regular files (1.2 GB), and then after a blue square it says: Backup (7.8 MB), but it is not accessible.
Re: "Have you maybe tried moving your computer's OS folders back to their original locations?"
No (as far as I recall).
Hey @mikewill, just to clarify: when you access your Backups page online, does the backup show as active, or disabled?
If it's active, can you try to disable it?
After you disable it, can you access your device, and move the paths back to their original locations? If you get any errors throughout this, let me know.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Dear Megan,
Please let me know, what will happen after I disable the backup?
Will it affect the path to files on my desktop?
Thank you,
Michael
After I installed the Dropbox desktop app, a small check mark inside a green circle appended to almost all icons on my desktop.
Is it possible to get rid of it?
Dear Megan,
I have successfully disabled the backup, as you instructed.
The path to files is still goes through 'Dropbox\PC as follows: ' C:\Users\***\Dropbox\PC\Desktop
Is there something else I must do?
Hey @mikewill, did you try to move your Desktop, back to its initial path on your device?
If so, do you get any specific errors?
As for our syncing icons: keep in mind that the Dropbox application employs a number of icon overlays and context menus for added functionality. They allow the user to understand the state of a file or folder as well as be able to use other Dropbox features.
On Windows there is no option in the desktop application to turn them off and we would not recommend attempting to manually disable these overlays as they play a vital part in the functionality of the Dropbox application.
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!