Stuck in an obese account

[edwisch]

I had account A and was invited to submit to somebody else's account B for a conference, and they gave me a different email. I changed my dropbox email accordingly.

I'm now done with account B and want to go back to A. No can do.

And I'm inundated with messages that account B is over-full.

Dropbox support was not helpful, and marked the issue resolved while I was in bed with a bad cold.

I don't need anything in Account A and would be just as happy to start over and be done with both accounts, but dropbox thinks that over-full account B is my problem

The dropbox help system does not match the dropbox screens. Specifically, I found link to other accounts but never found unlink.

????

[Walter]

Hi there @edwisch - sorry to hear you're having issues with this.

Can you please let us know what's stopping you from achieving what you had in mind? 

If you're looking to unlink a Dropbox account from the desktop app on your computer, you can follow these steps. 

Also, since you've contacted our support team about this, could you share your ticket's ID with us so that we can look it up in our system?

Thanks!