cancel
Showing results forĀ 
ShowĀ Ā onlyĀ  | Search instead forĀ 
Did you mean:Ā 
Announcements
Whatā€™s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results forĀ 
ShowĀ Ā onlyĀ  | Search instead forĀ 
Did you mean:Ā 

error 500

error 500

jackrincon
New member | Level 2
Go to solution

Hello,

I signed in to configure my account and paired devices  and I get the Error 500

Error (500)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

_________________

I cleared cache and also tried incognito mode (using Brave.)

The problem just started.

Thanks!

 

 
 
1 Accepted Solution

Accepted Solutions

jackrincon
New member | Level 2
Go to solution

The problem was solved when I switch language from spanish to english

View solution in original post

2 Replies 2

Walter
Dropbox Staff
Go to solution

Hey @jackrincon, sorry to hear about this.

 

Could you try another browser and let us know how it goes?

 

If you still get the same error, I'd appreciate a full-page screenshot.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

jackrincon
New member | Level 2
Go to solution

The problem was solved when I switch language from spanish to english

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    jackrincon New member | Level 2
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?