cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Send Feedback" is broken

"Send Feedback" is broken

hzee
Helpful | Level 6

When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open:

https://www.dropboxforum.com/t5/Dropbox-for-macOS-12/cmp-p/grouphub%3ADropboxforMacOS12

 

which redirects immediately to:

 

https://www.dropboxforum.com/t5/Dropbox-for-macOS/cmp-p/grouphub%3ADropboxforMacOS12

 

which then gives me this error:

 

screenshot.2023-12-10T071243Z.png

 

Dropbox v189.3.8308

macOS 13.6.2 (Ventura, ARM)

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff

I was referring to the bug report you mentioned in your OP @hzee 

 

Anyhow, we've added you to the group now and you should have permissions to post there.

 

Could you give it a go and let us know how it goes? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

View solution in original post

7 Replies 7

Walter
Dropbox Staff

Hey @hzee - thanks for bringing this to our attention.

 

Could you try accessing this page from another browser or after clearing your browser's cache to request access to the MaOS beta forum?

 

Please let me know if you still get an error. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

hzee
Helpful | Level 6

Yes I just tried clicking on that link in an incognito/private window and still get the same error.

Walter
Dropbox Staff

Thanks for the update @hzee 

 

In that case, would you mind sharing your report here so that we can take a look and assist further?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

hzee
Helpful | Level 6

Which report are you referring to?  I don't know what you mean

Walter
Dropbox Staff

I was referring to the bug report you mentioned in your OP @hzee 

 

Anyhow, we've added you to the group now and you should have permissions to post there.

 

Could you give it a go and let us know how it goes? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

hzee
Helpful | Level 6

It works. I can send feedback now.

Megan
Dropbox Staff

Awesome, @hzee!

 

If you need anything else, don't hesitate to give us a shout! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    hzee Helpful | Level 6
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?