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Didn't get extra space for a referral, even though they installed the App and replied to the email

Didn't get extra space for a referral, even though they installed the App and replied to the email

cgriesmer
New member | Level 2

I referred a friend, and she installed the application on her new computer and responded to the email verification.  However, my "Refer a Friend screen"  shows a status of "Waiting for email verification" and I have not gotten my 500M bonus space yet. Any suggestions?  There doesn't appear to be a way to contact Dropbox support.

1 Reply 1

Walter
Dropbox Staff

Hi there @cgriesmer, sorry to hear about this.

 

Could you ask your friend to verify her email address through a different browser and let me know how it goes?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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