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Dropbox is taking up all of the space on my harddrive
Dropbox is killing me. I have 2TB of space on my laptop, Dropbox is taking up almost 700gb of it, despite all of my files being set to Online Only. I've also followed the steps suggested by other use...
Thanks for your reply, rls3800!
Phone support is currently only available to our Business users, but let's see how we can sort this out from here.
So, indeed, any files that were previously added to your account, and were available offline, wouldn't have been affected by the setting that makes new files online-only.
If you want to make all your Dropbox files online-only, to stop them from taking up space on your hard drive, you'll need to locate the folder named "Dropbox" in your File Explorer, right-click on it and choose "make online-only".
Once you do that, the app will start clearing up your hard drive space, without any additional actions from you.
That means that you don't have to manually delete anything; deleting the files will actually delete them from your account.
You'll just need to let them app do its work and keep an eye on the sync status (the message you see when you hover over the Dropbox icon in your system tray).
Once it shows "up to date", it should have cleared up your hard drive space.
I hope this helps!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi GiftofGaby, welcome to our Community!
It sounds like you're facing something similar to the OP of this thread, am I right? Would you be able to let me know a bit more info on this, please?
What is the OS you're using, along with the Dropbox version there? What is the exact issue you're going through?
Keep me posted!
Hello Megan! Thanks for checking in so quickly.
Dropbox Version: 183.4.7058
iMac
27-inch 2019
Mac OS 13.5.2
I noticed that my space was dwindling. When I would check the storage space in System settings - and then ask for more information it would point to files in my dropbox folder. But when I would go to where they lived - they showed the icon that they were offline. When clicking on more info to see which files are taking up spaceFrom System settingswhen going into dropbox
- Jay
Hi GiftofGaby, have you enabled the 'Online-only files on Mac' option on this page, which will show online-only files as taking up no space on your machine?
Yes, it is enabled.
Last nigh my system did updated to Sonoma 14.0. I'm noticing that when I get info on a folder - it will show the full size (according to Dropbox)
But the issue being that in system preference when I check my storage and see whats taking up space. Documents tend to be a bulk with many of those items being Dropbox items that have been turned into offline only...
- Megan
First of all, great job on the troubleshooting steps you've followed GiftofGaby!
Can you locate the example file you mentioned above "Working America" inside your Dropbox folder, and right click on it in order to access its preferences and Get Info?
Once you do, can you send me a screenshot of what you see there?
