How to view size of Dropbox folder isn't working for me

[Robert F.41]

I'm trying to determine how much space my "pictures" folder is taking up by following these instructions.  However, they're not working for me.  In step 5, when I click the ellipsis, I don't see an option to "Calculate Size".  Are these instructions out of date or am I just doing it wrong?  I've attached links that show what I'm doing.  Thanks.

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[Rich · Accepted solution]

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@Robert F.41 wrote:

Are these instructions out of date or am I just doing it wrong?

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You need to be on one of the List views.

[Robert F.41]

Thanks Rich!

[Dave J.11]

@Rich Even if in the list views there's still no calculate size option on the ellipsis list.

[Rich]

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@Dave J.11 wrote:

Even if in the list views there's still no calculate size option on the ellipsis list.

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Wrong ellipsis.

[crackeryaker]

I'm seeing what appears to be a similar issue:

[Hannah]

Hey @crackeryaker, can you click on the arrow (dropdown menu) next to the "Modified" column header, choose "Size" and then try to find the "calculate size" option, to see if that works?

[naoko_cuyana]

I am looking for the same thing - folder size. No "Calculate Size" feature. 

Can you tell us if this only works with a certain browser? 

I am using Chrome on apple laptop.

[Walter]

Hey @naoko_cuyana, sorry to hear you're having issues with this.

I just tested this out on my Chrome browser and it works just fine for me. Are you sure you're following the steps my colleague @Hannah mentioned?

[craighillyard]

Is it possible it is the version or license you have assigned to your account.  

I have 2 accounts and comparing the settings. 

on the dropbox basic, I can see the folder size and everything, the menu shows correct.

on the dropbox business legacy, the menu's are different and I have the same issue. the interface is definitely difference.

dont know the solution, but what I am seeing.