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Invitation to Dropbox too old

Invitation to Dropbox too old

hekeha
Explorer | Level 4
Go to solution

Long time ago (2011) I invited my brother to Dropbox, but now that he tries to activate the link, the link does not work - what to do?
Thank you in advance!

/Henrik

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
Go to solution

Hey @hekeha, just to clarify, sharing a folder doesn't really count as a referral.

 

If your brother created an account without using the referral invitation, there's really not much we can do.

 

If you follow the steps to send a referral on dropbox.com and choose the "copy link" option instead, can your brother sign up through there?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

7 Replies 7

Hannah
Dropbox Staff
Go to solution

Hey @hekeha, thanks for posting to our Community.

 

Can you please let me know what you were trying to do with this inivitation?

 

Was this a referral, so you can gain extra space? Or perhaps an invitation to a shared folder?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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hekeha
Explorer | Level 4
Go to solution

This was a referral but also intended to share a folder.
Thanks, Hannah!

/H.

Rich
Super User II
Go to solution

@hekeha wrote:

This was a referral but also intended to share a folder.


Have you recently tried to send him a referral through your Referrals page? If you only sent him an invitation to join a shared folder, that doesn't count towards a referral.

hekeha
Explorer | Level 4
Go to solution

Yes, I tried to resend the invitation yesterday.

But I am being told automatically, that he has already been invited.
Can this invitation be deleted or made active?

Hannah
Dropbox Staff
Go to solution

Hey @hekeha, just to clarify, sharing a folder doesn't really count as a referral.

 

If your brother created an account without using the referral invitation, there's really not much we can do.

 

If you follow the steps to send a referral on dropbox.com and choose the "copy link" option instead, can your brother sign up through there?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

hekeha
Explorer | Level 4
Go to solution

Hey Hannah - the copy link option worked, thanks a bunch for your help - you are a star! 😀

Have a fantastic weekend!

BR Henrik

Hannah
Dropbox Staff
Go to solution

Happy to hear that, @hekeha!

 

If you need anything else, don't hesitate to let us know.

 

Have a great day!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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  • User avatar
    Hannah Dropbox Staff
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    hekeha Explorer | Level 4
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    Rich Super User II
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