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Promotional storage end date

Promotional storage end date

Gordodrop
Explorer | Level 3
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I received a 100GB free Dropbox storage for 12 months from Lenovo Vantage when I bought my new Laptop.  I am only on DropBox Basis (free).  Looks like it activated for six months only, but I want to at least find out the end date so I will know if it covers me for the duration of  my overseas holiday coming up in a few months.  

 

I cannot find anyway of Dropbox showing me the end date and any way of correcting the duration to 12 months, which is what I was supposed to receive as there is no human support available for DropBox Basic.

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @Gordodrop, thanks for your message.

 

As the current promotional offer with Lenovo is for 6 months, the expiry date for the offer would be the 5th August 2023.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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5 Replies 5

Gordodrop
Explorer | Level 3
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Here is the promotion

Gordodrop_0-1676712148107.png

 

Does the below status mean that the end date would be "5/08/2023"?

Gordodrop_1-1676712316297.png

 

Gordodrop
Explorer | Level 3
Go to solution

deleted

Jay
Dropbox Staff
Go to solution

Hi @Gordodrop, thanks for your message.

 

As the current promotional offer with Lenovo is for 6 months, the expiry date for the offer would be the 5th August 2023.

 

If you have any further queries, feel free to message back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Gordodrop
Explorer | Level 3
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Thanks Jay, that eases my concern with using it on my vacation.

 

Regarding the 12 Months showing on my Lenovo Vantage, I guess they have provided wrong information regarding the promotion.

 

After I posted this question I browsed this site a bit more and found another person with the same issue as me - also for a Lenovo laptop promotion - "@gezille".

 

https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Claimed-Free-100GB-From-New-Lenovo-Laptop-Bu...

 

Lenovo should get their act together.  Actually when I called Lenovo Vantage support to enquire about the promotion, they said they could not help and asked me to check with Microsoft.  I think they are confused about Dropbox versus OneDrive.

 

Jay
Dropbox Staff
Go to solution

No worries, glad to have helped out on this matter. If you need any further assistance in the future, please let me know.

 

Enjoy your week ahead!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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