Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
On Mac air with newest OS. I uninstalled the app, checked the hard drive, restarted the computer, barked at the moon, clapped twice and prayed to allah. The problem remains.
I refuse to pay to upgrade. I cannot sync additional files.
Yes Liz can be used for anything and it works great
this is all complete b.s. Dropbox does not work. I will be sure to spread the word.
Is there going to be any response to this from Dropbox? Or is the plan to make free account holders into miserable users so they pay to upgrade for a potentially better service? If so, it's not a great idea.
Is there going to be any response to this from Dropbox?
Have you contacted them yet? This is primarily a user-supported forum. While a Dropboxer does reply on occasion, most of the help received here comes from others users that volunteer their time. To get a response from Dropbox you need to open a ticket.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Pro users getting priority (longer for Basic users).
Apologies, I was under the impression that Dropbox used the forum to resolve customer problems. I'll open a support ticket.
Rich they don't respond. I've been waiting a year.
how do I stop the constant dropbox notifications popping up?!!
You can try and change notifications within the Preferences menu of the Dropbox app, but, I'm not sure you can stop full notifications.
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Everytime I start Windows (and by extension Dropbox) I get a message that my dropbox is full. My dropbox is not full and the app itself says I'm using just under 6% of my available 2 GB. This message appears even after permanently deleting deleted files. In addition my other PC with the app does not recieve the message. A reinstall of Dropbox did not fix the issue. Is there a fix other than deleting dropbox?
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Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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