Download button not working, whenI click nothing happens.

[ladyofthelakes82]

For some reason, nothing happens when I click the download button.  I've tried this on both Firefox, Chrome, and iOS.  Any ideas?  I've cleared my cookies. 

[Nancy]

Hey @ladyofthelakes82! Hope you’re doing well. 

Are you trying to download personal files, files from a shared folder, or a shared link instead? 

Is this happening for a particular file, or multiple ones?

Can you also try an incognito window to see if there’s any difference?

Let me know, when you’ve got more info.