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Getting an error (5XX) on the website

Getting an error (5XX) on the website

CHCLS
New member | Level 2
Go to solution

Hello DropBox,

 

Currently receiving Error (5XX). How long does it generally take to resolve this?

 

Thank you! 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

All clear! All systems are operational once again.

 

812cdc6d1448332d732658595c7f3b0a.png

 

 

View solution in original post

112 Replies 112

J and the J
New member | Level 2
Go to solution

Hi there

 

I tried a few times to login to Dropbox, but I keep receiving an error message: "Error 5xx". I also tried with my phone and can't access at all. Does anyone know what that could cause? 

jallen1
New member | Level 2
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same thing - just minutes ago

ExcentricVic
New member | Level 2
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Having the same issue.

Martika45
New member | Level 2
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Same issue

CMPce
New member | Level 2
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I am trying to log in through my web browser (Chrome) on a Mac and keep getting this error: 

 

Error (5xx)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

 

Any ideas how to resolve this? Another coworker is having the same issues on a PC. Is this on our end, or Dropbox? When I check https://status.dropbox.com/, everything looks ok.

Benoit R.4
Explorer | Level 4
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Dropbox is down 😞

freyon88
New member | Level 2
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same issue

catWithoutAnUmbrella
New member | Level 2
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same here, really cute error, but now I cannot search my documents, which would be urgent. How long this might take?

 

MHowe
New member | Level 2
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Anyone seeing this same issue? can't get dropbox to open. Fails.

MHowe_0-1675792560670.png

 

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Top contributors to this post

  • User avatar
    Rich Super User II
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    Susan G.26 Helpful | Level 6
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    FSK New member | Level 2
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