cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Would you some tips on how to search images on Dropbox? Get some expert advice from our very own Lainie right here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

Getting an error (5XX) on the website

Getting an error (5XX) on the website

CHCLS
New member | Level 2

Hello DropBox,

 

Currently receiving Error (5XX). How long does it generally take to resolve this?

 

Thank you! 

1 Accepted Solution

Accepted Solutions

Re: Error (5XX)

Rich
Super User II

All clear! All systems are operational once again.

 

812cdc6d1448332d732658595c7f3b0a.png

 

 

View solution in original post

112 Replies 112

Dropbox login

J and the J
New member | Level 2

Hi there

 

I tried a few times to login to Dropbox, but I keep receiving an error message: "Error 5xx". I also tried with my phone and can't access at all. Does anyone know what that could cause? 

Re: Error (5XX)

jallen1
New member | Level 2

same thing - just minutes ago

Re: Error (5XX)

ExcentricVic
New member | Level 2

Having the same issue.

Re: Error (5XX)

Martika45
New member | Level 2

Same issue

Error (5xx)

CMPce
New member | Level 2

I am trying to log in through my web browser (Chrome) on a Mac and keep getting this error: 

 

Error (5xx)

Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

 

Any ideas how to resolve this? Another coworker is having the same issues on a PC. Is this on our end, or Dropbox? When I check https://status.dropbox.com/, everything looks ok.

Re: Error (5XX)

Benoit R.4
Explorer | Level 4

Dropbox is down 😞

Re: Error (5XX)

freyon88
New member | Level 2

same issue

Re: Error (5XX)

catWithoutAnUmbrella
New member | Level 2

same here, really cute error, but now I cannot search my documents, which would be urgent. How long this might take?

 

2-7-2023 Dropbox web site not working?

MHowe
New member | Level 2

Anyone seeing this same issue? can't get dropbox to open. Fails.

MHowe_0-1675792560670.png

 

Who's talking

Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    Susan G.26 Helpful | Level 6
  • User avatar
    FSK New member | Level 2
What do Dropbox user levels mean?
Need more support?