When using my normal browser Chrome (version 83.0.41103.116) and a few extensions, I don't see an option to select Photos when I cllick on Files either. I tried using a brand new install of Mozilla Firefox with no extensions and don't get the option to view Photos.
This is an issue you need to fix Dropbox to avoid totally alienating both your personal and business users. The cloud storage of photos was my primary reason for paying for Dropbox each year and if you haven't fixed this isse by December this year, I'll not be updating my payment methord.
Dropbox's advice to try different browsers and not use extensions/add ons is not realistic - YOU are the service provider, Dropbox, and need to have a product which works with all popular up-to -date browsers, in normal use, without having to resort to igcognito browsing as a workaround. It is also YOUR responsibility to test and bug fix issues with your software prior to release. We are your paying clients and will vote with our feet if we feel advantage is being taken of us.
Off to trial some other cloud backup services in case I need switch providers later this year.
