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Robert K JSS Tech's avatar
Robert K JSS Tech
Explorer | Level 4
4 years ago

Improving Dropbox video preview quality - thinking outside the box

The poor quality of the Dropbox transcoded preview has been discussed over the years, particularly between 2015-2017. Over the last six years, internet speeds have changed remarkably and online stre...
Preview
Jacob 's avatar
Jacob
Helpful | Level 5
3 years ago
Why my videos on preview on iPhone Dropbox app are still in low resolution? Everything is in pixels. My internet connection is fast and stable and I’m a Dropbox plus user. Any ideas?
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Jacob, I'd be happy to look into this for you! 

 

If you try to export the content to your device, can you preview them with the desired quality? 

 

Have you tried previewing them in the app, using your cellular data, or a different network?

 

Let me know more!

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