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Hello to the community,
I am trying to download a .rar file of 22.3 GB but I cannot.
I tried via Drobox Lite, it did not work!
I tried to connect via GChrome did not work as well.
Any ideas?
Many thanks.
Hey @Georgios Lalapanos, sorry to hear you're having issues with this.
Could you clear your browser's cache or try another browser, preferably with no extensions or plugins running, and let us how it goes?
If you end up getting an error, please send us a screenshot so that we can have a visual too.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello,
Thank you for your respnonse!
It always says connection lost, or issue with the network !
Could you maybe send us a screenshot so that we can have a visual too @Georgios Lalapanos?
Have you tried rebooting your device and router at all since you first got this error?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Have you made sure that you have enough hard drive space on your device for the download to complete normally @Georgios Lalapanos ?
Also, do you happen to be running any security software like antivirus or firewall on your device?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello,
I have a lot of free space to my pc.
I have ESET NOD32 Antivirus
Hi @Georgios Lalapanos, have you also tried a different browser altogether?
Also, is this file in your Dropbox account, or are you accessing it through a shared link?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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