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RobWilkins's avatar
RobWilkins
Helpful | Level 6
3 years ago
Solved

Most of my files are showing as Zero bytes on desk top app

Most of my files are showing as Zero bytes on desk top app and will not open – Why?   Mac OS Monterey 12.3.1 This problem has only started happening in the last couple of days. I've been happily...
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  • Mark's avatar
    Mark
    3 years ago

    Are you using SmartSync? 

     

    If so download them first and then they will open 🙂

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Are you using SmartSync? 

 

If so download them first and then they will open 🙂

Mark L.41's avatar
Mark L.41
Explorer | Level 4
3 years ago

I have the same problem and I'm not using SmartSync for the folder in question.

I'm running Montrey 12.3.1 on a M1 Mac. I have recently updated Dropbox to the new M1 Client v147.3.4765

 

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