Pinning dropbox to Quick Access on a PC

[Karen Ellenberger]

Pinning dropbox to quick access on a PC when there is already a different dropbox pinned there, how do I do it? Or How do I get dropbox to open an excel sheet using Excel?

[Walter]

Hey @Karen Ellenberger; welcome to our Community!

It sounds like you're looking to pin your Dropbox folder to your computer's quick access menu, but there's already another Dropbox folder pinned there, probably associated with another Dropbox account. Can you confirm this for me please?

When it comes to your second question, can you clarify if you're referring to files you'd be accessing locally from your computer or a web browser perhaps? 

Any additional information is more than welcome, Karen. 

[Karen Ellenberger]

Yes there is another Dropbox in the quick access associated with another account.

And to opne a file when I am using the Dropbox App, I cannot get Dropbox to let me open the file with the appropriate program on my computer. The files I open in Dropbox that is pinned to the quick access menu use the appropriate program on my computer to open the chosen file.

[Walter]

If both of those accounts are individual ones and not part of a team account, you won't be able to have them both show up in your Quick Access menu on your computer @Karen Ellenberger.

If one of them is part of a Dropbox for Business teams account, you'll be able to link them and have them both synced on your computer.

Let me know if I'm missing anything!

[Karen Ellenberger]

How do you link accounts as a team member if they are individual accounts? And what benefits would there be for having a team?

[Walter]

You can't connect two individual accounts, Karen. Sorry if I was unclear in my previous response. 

Regarding our Dropbox for Business teams accounts, you can have a look at our plans page as it lists all the perks you'll be able to enjoy while on any of our team plans. 

Let me know if you have any follow up questions.