View only shared link/download not working

jonb8625

I am owner of single drop box; sharing with a team member, sent them link to drop box, they access for view but can't download file;

EvanDBX

Hey @jonb8625, thanks for posting, hope you're having a good day!

Can you tell me if you shared your files via these steps?

Additionally, how is your team member opening the shared link? Via the desktop app, mobile app or the Dropbox website.

Finally, what's actually preventing them from downloading the content? You can always send me a screenshot.

Keep me updated!

Evan
Community Moderator @ Dropbox
dropbox.com/support

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jonb8625

Thanks EvN, am forwarding response to Jan.

Megan

We'll be here once you have more updates @jonb8625!

Take your time!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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View only shared link/download not working

View only shared link/download not working

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