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drop box has deleted all my download files in download folder on mac

drop box has deleted all my download files in download folder on mac

dragonballs
Explorer | Level 4

drop box has deleted all my download files in download folder on mac

 

how can i restore the downloads that drop box has somewhat deleted and replaced with the folder name in finder "My files in dropbox" 

 

having only just decided to implement dropbox into my mac os workflow this is not a program i want to be become dependant using as the first hurdle has arisen problems i dont want to experiance again.

13 Replies 13

timmm
Explorer | Level 4

its not in the system and not running

as I said I disablet it some month ago as it stated "DB full" although I deleted half the files. Just to charge me...

 

Cheers!

 

 

Hannah
Dropbox Staff

Just to check this on your end, you can see how much of your space you're using here.

 

If you see that your account is full, you can use the steps in this article, to see the size of your files and calculate the size of your folders in Dropbox, to see which files take up your space.

 

As for the issue you reached out for, can you reinstall the Dropbox app and then follow the steps here, to see if you can reset your desktop folders' location?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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psalm32034
New member | Level 2

same thing happened with me!!! my downloads file is completely gone and after 30 mins of searching i still can't find it, it's not in the deleted files either and i had so much on that downloads folder and its no where to be found. 

Jay
Dropbox Staff

Hi @psalm32034, since you mentioned the Downloads folder, are there any files on the Dropbox Backup page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    psalm32034 New member | Level 2
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    timmm Explorer | Level 4
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