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Shared Folders
457 TopicsI can't generate links because I keep getting a phishing error message
I can't generate sharing links because I keep getting a phishing error. I've gone through the entire folder to try and identify which file is the error and every single one keeps giving the same message. This is content I uploaded to the folder so I can't understand why this is happening.45Views0likes3CommentsMy Dropbox account is out of space. Should I permanently delete some shared folders?
Good day My client shared some of his folders with me, but now I can't access anymore (new year's folders) due to my Dropbox out of storage. I have deleted some of the folders from my Dropbox but still can't access the new folders. It is a problem - I am only viewing the folders - doesn't upload anything. Is there a way to permanently delete the old folders in/on my Dropbox without deleting it on his side?71Views0likes4CommentsI deleted the owner of a shared folder, now I can't add or remove anyone else from the folder
I have "can edit" permission to a Folder and I am able to give or remove access to the folder. I deleted a person who was the "owner" and now I can't give or remove anyone to/from the folder. Is there a way to restore this person, who was the owner, to the folder? I used to be the owner of this file.65Views0likes8CommentsExternal users cannot upload to a shared folder they have edit access to
Been trying to get this to work for many years but always give up and use a different service. On my company’s team dropbox I want to create a folder with the purpose of collaborating with outside vendors. I can create invites, confirm access with edit permissions for the outside person, and they can join no problem, but they only ever have download permissions and can’t upload anything to our folder. Am I missing some permission setting? The other method of using a File Request for them to upload something does work but isn’t ideal. These are the settings used for the most recent attempt:218Views0likes5CommentsDo shared folders from other people count against my quota?
Someone shared a folder with me and it's making my dropbox too full to be basic account so I upgraded for two-months. IT seems wrong that Dropbox is forcing me to upgrade when someone else, who pays for their account, and shared a folder with me so I can work on a couple of documents for them. Is this right? Is there a workaround? Dropbox Plan: Basic Payment Method: N/A How did you upgrade? Recent downgrade Question or Issue Please describe the problem, in detail. Include what you expected to happen vs. what is happening. Please include any relevant screenshots, error messages or ticket numbers. I have an error because I downgraded my account to basic and can't access files, but these are not my files, they are just someone else's files I'm working on I'm not the folder owner Why do I need a paid account to access and work on someone else's files?72Views0likes2CommentsIs there an easy fix for accidentally dragging folders to different locations?
Device HP Z2 Tower G4 Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 241.4.4795 I have an ongoing issue with folders in our Dropbox Plus account. We use dropbox for our small company and we have a top level dropbox folder for each of our projects. All folders are owned by my boss (not me). Once in a while I will accidentally drag a top level folder into another folder. Dropbox for some reason allows this drag. But when I go to undo it, then Dropbox tells me that I don't own the folder and I can't move it back! The folder is then stuck in another folder! The only solution I have found to fix this so far is to move the folder back on the website. However this breaks the sharing for the folder so that my boss and any collaborators no longer have access to the folder! I then have to re-share the folder every time I accidentally drag them! This seems very silly, if I don't own the folder and can't move it back, why does Dropbox let me move it in the first place! Is there some better way to fix this?105Views0likes2Comments