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631 TopicsDropbox desktop app will not stay installed on laptop on Windows 11
Dropbox app is not available after restart despite numerous re-installs, advanced reinstall, disabling firewall. App is only functional when opening and signing into dropbox website, select INSTALL DESKTOP APP and install app. OPEN DROPBOX UPON STARTUP is selected. I have also tried toggling the switch off and restarting, toggling on and restarting and repeat install process. Every time the computer is restarted, the app disappears. Lenovo ThinkPad 3 Windows 11 (updated)92Views0likes4CommentsIs there a version history for desktop app updates? I have issues with the context menu on MacOS.
Hi, I'd like to know if there is a versionhistory of the last couple of dropbox updates somewhere, I'd like to see what changes were made and issues fixed. Can't find anything on the website. I'm still having a hard time with dropbox not showing it's contextual menus in finder on macos. Plus, I'd like to update dropox by myself, I don't like automatic updates (and not be informed of changes at all).3.6KViews1like2CommentsHow to use my existing Dropbox folder without re-downloading the files after reinstalling Windows?
Hello I have two separate (physically separate) M2 drives, and one is (D drive) only for storing Dropbox folder. Whenever I reinstall Windows for whatever reaso,n I want to be able to use the existing folder and content without downloading it. I don't use Online Only, I use Dropbox as a RAID 1 backup (mirror). Recently, it doesn't even let me choose the existing Dropbox folder on my D drive during the first installation of the client; it says "Dropbox folder already exists, choose a different one." I don't want to download 125GB of data every time I reinstall Windows. Isn't there an easy/logical way to do it? I do not and will not use the online-only option. Thanks in advance.66Views0likes1CommentFailing to install Dropbox on Linux
I've been trying to install Dropbox on my Linux machine, but it has failed. The URL on the website to download Dropbox on Linux is not working. When I try to run it in the terminal, it directs me to a login page (It says it's a requirement to log in before downloading), which also does not work. Please guide me on how to make it work on my computer.Solved42Views0likes5CommentsI'm getting an error when the Dropbox app starts up on Windows 11
Device (Lenovo laptop) Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) (latest) Question or Issue After booting the PC the dropbox App refuses to start and displays a window with the message "Couldn't start dropbox". The dropbox icon in the taskbar disapears and my files in the dropbox folder are inaccessible by Word, Excel etc. I did the "Advanced reinstall of Dropbox" as can be found in the fora but no results. I am using Dropbox for many years without any problems. Below the error report generated by Dropbox. The very last record shows FileNotFoundError but which file is not mentioned. I am really stocked but need a working Dropbox system. Hope I can find some help here. Date: 3-12-2026 After action: advanced reinstall Error report: bn.BUILD_KEY: Dropbox bn.VERSION: 237.4.5655 bn.constants.WINDOWS_SHELL_EXT_VERSION: 88 bn.is_frozen: True machine_id: (content removed by me) pid: 8816 cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.1053.1' real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.1053.1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\admin\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\admin\\AppData\\Local\\Dropbox\\instance1' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\237.4.5655\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\237.4.5655\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\admin\AppData\Local\Temp TEMP: C:\Users\admin\AppData\Local\Temp tempdir: 'C:\\Users\\admin\\AppData\\Local\\Temp' real_path='C:\\Users\\admin\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 6857, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 199, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 1044, in result File "desktop/dropbox/sync_root/manager.py", line 382, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 299, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 601, in _register FileNotFoundError: [WinError -2147024894] The system cannot find the file specifiedSolved121Views0likes5CommentsThe install link on the Dropbox site sometimes redirects to the beta version of the desktop app
The virtual links to download dropbox https://www.dropbox.com/download https://www.dropbox.com/download?plat=lnx.x86_64 sometimes (like once in 30 tries) redirect automatically to the latest BETA build instead of the latest STABLE build. No clue why, but watch these for a couple of minutes and you'll probably see build 238.3.5977 appear while true ; do curl -sI "https://www.dropbox.com/download" | grep '^location: https:' ; sleep 1.5 ; done or while true ; do curl -sI "https://www.dropbox.com/download?plat=lnx.x86_64" | grep '^location: https:' ; sleep 1.5 ; done50Views0likes5CommentsOpenPGP signature verification failed with Debian Trixie.
Warning: OpenPGP signature verification failed: http://linux.dropbox.com/debian trixie Release: The following signatures were invalid: BADSIG FC918B335044912E Dropbox Automatic Signing Key <linux@dropbox.com> Error: The package repository 'http://linux.dropbox.com/debian trixie Release' is not signed. please add new key to: https://linux.dropboxstatic.com/debian/dists/trixie/6.9KViews0likes22CommentsCan't choose my Dropbox folder and cannot see the advanced settings after reinstall
Application Affected Dropbox / Windows 11 Device ASUS Vivobook Question or Issue The main issue is that Dropbox/Windows made a serious change and did not inform us. I keep ALL my files on my desktop at all times EXCEPT one "Online" folder. I was managing this fine with per folder sync behavior. The update changed that WITHOUT asking me. So I saw new icons in Windows and realized that a lot of files were missing (only in the could). A random mix. Chaos. I set the preferences back to Offline. Then proceded to the folders but hell broke loose. All folder went into a sync mode and thousands of files were being processed. Tried a reinstall in the hope to re-index. Tried many Clean re-install w fresh installer including 237.4.5655 Offline. Cleared AppData, etc. But I never can choose my existing 300Gig C:\Dropbox folder. I never get to the advanced option. I really need help !144Views0likes12CommentsDropbox installer fails to start – Windows 11 Home build 24H2 build 26100 7296
Dropbox online and offline installer – Device Dell Inspiron 16 5645 Dropbox was working fine until something was corrupted in my windows profile which meant I had to reinstall my windows profile / user account. from scratch. No AV nor defender blocking as tried switching off and having another go. I’ve downloaded the basic installer, the offline installer, older versions etc., and still the installer fails. I’ve unlinked all devices from the web version of dropbox. The an advanced reinstall (tried deleting all dropbox related folders) and whilst there are some residual registry keys that doesn't work. All other programs have reinstalled successfully. Resorting to chatgpt for support hasn't worked (wasn't even going to attempt some of the suggestions for fear of further issues). Grateful for any support! Thanks in advance. Application Affected (Dropbox windows app) Device Device Dell Inspiron 16 5645 Operating System/Browser (if using the web) (Windows 11 home) Dropbox App Version (if using the app) (237 downloaded - tried earlier versions such as 235 as well)83Views0likes5CommentsAnybody else see Chrome default search engine change to Yahoo after most recent Dropbox update?
Application Affected Dropbox client (the OG app for file syncing, not sure if it has a separate name) Device HP Envy x360 Laptop Operating System/Browser (if using the web) Windows 11 Home Dropbox App Version (if using the app) 237.4.5655 Question or Issue On November 19, the Dropbox client displayed a dialog box saying that it had been updated (along with info about some changes like the way icons would be displayed in Windows Explorer). On the same day, my default search engine in Chrome changed from Google to Yahoo. I had not installed any other client-side software or updates on my machine for several weeks so it seemed like a big coincidence that both of these would happen on the same day. Anybody else see their default search engine change from Google to Yahoo after the latest update? (There are a lot of online sources claiming if your search engine changes from Google to Yahoo it might be a sign of something worse like blatantly illegal malware. The problem with that is that since there is no "affiliate code" when you change from Google to Yahoo, it seems that there would be no way for some basement-dwelling malware writer to make a quick buck from changing your default search engine. My understanding is that this usually happens when mostly-legitimate companies make a deal with Yahoo so that their installer will ASK if you want to switch from Google to Yahoo, and then sometimes they "forget" to make sure the installer asks before switching.)Solved83Views0likes4Comments