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35 TopicsI didn't unlink my old devices and now I've reached the 3-device limit. How can I remove them?
I owned two computers. I had installed Dropbox basic on both. Then I recently purchased two new, replacement computers and trashed those old ones (before unlinking the Dropbox account from either one). I realize now (and I should have realized then) what a stupid thing that was. I downloaded the Dropbox app and installation went fine on one of the new, replacement computers. When I attempted to install Dropbox on the second new computer, I received a message that said I already had reached the maximum 3 computers linked to my Dropbox account. Since the old computers no longer exist, is there now any way to Unlink those devices from my Dropbox account?Solved79Views0likes3CommentsI can't log in to my device, because I have 4 devices connected but one is duplicated.
Hi I've an issue for few days now and cannot find a solution so far I'm using dropbox basic for 3 devices, between my windows pc and my 2 phones (android and ios) since few days (last release?) I've a popup asking to log in, and when loging in, i have an error stating that i'm trying to connect from a 4th device, in fact when looking at the device my windows is duplicated (see picture) if i remove the previous one, it's ok, but for the day, next day I've to do it again, i've try to run DB as an admin, but with the same result if one of you have an idea to solve this issue it wold be great have all a wonderful day F.55Views0likes4CommentsClear recent and sync history.
It would be very useful -- and I know this has been mentioned many, many times on the forum -- to be able to delete the Recent and Sync history that shows *every dang time* you click the system tray icon. I have little need for the information. It would be best to allow a user to choose whether to look at the data as needed or every danged time. It would also be useful to simply be able to clear the data. There are times I do not want a visitor to see the names of other customers or clients. Medical offices, I'm sure, have troubles with this, as it could be a HIPA violation. I, honestly, yearn for the 'old' Dropbox tray app, that simply opened the local Dropbox directory and got out of the way.742Views1like2CommentsFirewall blocking dropbox.exeexe
Hi community, Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?5.3KViews0likes14CommentsCan't set passcode on mobile app
I have an Android phone (Android 12) and installed Dropbox on my phone and the app is not allowing me to set a passcode. I click the slider to enable passcode and it prompts me for passcode and then says "Passcode set", but the slider unsets itself and the passcode doesn't get set. Any suggestions?Solved2.9KViews0likes10Commentsdropbox.com is not available via the Internet provider, but OK via mobile
Hi, I have Dropbox app on 2 work PCs. Thus I keep my data sync-ed. Suddenly I've noticed that the data is out of sync. The Dropbox app is not reaching the cloud data. I've tried to connect to www.dropbox.com - no way. Timeout. Various browsers (Chrome, FF, Brave), different PCs and OSes (Window10, Linux Mint), at last, even my neighbor from his ones - to no avail. But when I've used the modem connected to the Internet via mobile provider - I've got success. Actually this message is composed in this way. Yesterday my ping www.dropbox.com returned success, today - not. Similarly, yesterday I could trace the route till 162.125.72.18, but today this is broken too. My provider cannot help me, they say. I'm desperate. Any help appreciated!Solved3.5KViews0likes19Comments