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I didn't unlink my old devices and now I've reached the 3-device limit. How can I remove them?
I owned two computers. I had installed Dropbox basic on both. Then I recently purchased two new, replacement computers and trashed those old ones (before unlinking the Dropbox account from either one). I realize now (and I should have realized then) what a stupid thing that was.
I downloaded the Dropbox app and installation went fine on one of the new, replacement computers. When I attempted to install Dropbox on the second new computer, I received a message that said I already had reached the maximum 3 computers linked to my Dropbox account.
Since the old computers no longer exist, is there now any way to Unlink those devices from my Dropbox account?
Since the old computers no longer exist, is there now any way to Unlink those devices from my Dropbox account?
Yes, you can remove any device from your account on your Security page.
3 Replies
- Rich
Super User II
Since the old computers no longer exist, is there now any way to Unlink those devices from my Dropbox account?
Yes, you can remove any device from your account on your Security page.
Thanks so much, Rich. This worked perfectly!
- Theresa
Community Manager
Hi Timbo57 and welcome to the Dropbox Community. I am glad to hear you were able to remove a device successfully.
By the way, my name is Theresa, and you might see me popping up around the Community 👩💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives. 💙
If you're open to sharing, I’d love to hear how you use Dropbox 💡.
Who knows, you might inspire some helpful tips we can share with others or even spark ideas to pass along to our internal team! 🤗
T 😺 (Dropbox Community Manager)
