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Shared Files
117 TopicsI can't share any folders or files because my sharing activity was interrupted
Device Dell Slim ECS1250 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 244.4.6580 Syncing Status Up to date Question or Issue I am not able to share any files or folders. Get the "Couldn't complete share" error message but without any further explanation. I have checked all possible reasons referred to in the help center to no avail...52Views0likes2CommentsFiles not being shared across group members
Device PC, Mac Operating System/Browser (if using the web) Windows 11 We use the free version. Question or Issue We use dropbox to share pictures for our camera club. Lately we have been having issues with members seeing a different set of pictures in their PC folders then what is on the web. As well, what members see on the web is also different. Personally I have seen my dropbox folder empty, but when I go to the web, there are pictures in the folder. I have also used my folder to create a video of our pictures only to find out that some were missed because they were not in my folder, but they were on the web. Another member sees a different set of pictures in their folder than I do. Here is a screen shot of what I see: Here is a screen shot of what they see: On the web, it looks like what I see. We have three people that add pictures to the folder at different times. Some through uploading on the web and others by copying into their folder. We have only started having issues with this in the last few months.99Views0likes7CommentsHow can I start sharing files again? My Dropbox account has been blocked due to phishing.
Won't let me share my own files due to apparent phishing content? I need to copy and share links to my folders and files in order to share to clients and I keep getting an error message saying you have interrupted my sharing activity. Any help would be appreciated to get my account unlocked from sharing files please.49Views0likes1CommentPublic links have been temporarily suspended for generating excessive traffic.
My Dropbox link has been suspended for generating excessive traffic. I now get this warning - Unable to unban account There was a problem. Please contact support for further assistance with removing your temporary ban. I need assistance to correct this. Thanks125Views0likes8CommentsWhy do people have the permissions to download my shared files when I removed them?
I upgraded to the Professional plan to have my share options be very restrictive. To send files with no access to download, have a password, and an expiration date. I'm also the only person allowed to manage the folder. I uploaded my docs and created the folder. I then managed all this in the permissions. I sent it to a person, and they had download and share access AND they were not asked to put in the password. WHY are these permissions I set up not working? Please HELP! What am I missing here? I will cancel the plan, if this isn't going to work. Let me know, thank you.177Views0likes7CommentsCan't access shared link. Getting an error that the link has been deleted.
I have been trying to open a dropbox link shared to me. This is a link that was sent by somebody to the person who sent it to me; they have just passed it on. They can access and use the files on the link, but I cannot. Originally I was sent a HTML file in which I can see the files and press the links to open the individual files, but then I get the following error: 'You don't have access. You can ask the person who shared the link to invite you directly.' I have now been passed on the exact link that was sent to the person who sent it to me, who again can open the files fine. I get the following error: 'This link has been deleted. The owner of this link has deleted or disabled this link. You cannot access it at this time.' I think is the more important error to consider as the html file may cause permission errors etc. I have tried everything on Safari, Firefox and Google Chrome and have logged into two different accounts and tried being logged out too. If I am not logged in, and I remove anything past 'rlkey' in the link, it tells me that I can sign up for free and that to keep the file secure it needs to confirm my identity, with the name of the folder included etc. I think possibly as well as being sent the link, the original person may have been added directly to the folder? However if I don’t have access, why does the link tell me it’s been deleted when the other person can still access it right now. They have told me this is all they have been sent. This link is being emailed to many people every month as it is a work resource for a tour. Any help is much appreciated239Views0likes2CommentsNeed help my public links got suspended due to excessive traffic.
Dropbox Plan basic Are you a Team Member or Admin? n/a Do you have access to the email linked to the account? yes Are there any devices connected to your Dropbox account? laptop My public got suspended due to excessive traffic. I'm unable to unban the account. It asked me to reach out to support. Please let me know what i need to do to unban the link. Thx.86Views0likes3CommentsDifficulty accessing shared files due to mandatory admin verification code.
Recently, access to shared files started requiring an extra verification code from the admin every single time. Before, opening the shared link from email was enough and things worked smoothly. Now it adds unnecessary delays, especially when the admin isn’t immediately available, and it makes the process frustrating for less technical users. If there’s a way to disable this requirement or simplify access again, I’d really appreciate the guidance.91Views0likes3Comments