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Shared Folders
53 TopicsFull video not downloading, only part of it.
Not really sure what is going on... I have tried downloading multiple different video files that are on a shared dropbox, but the full video does not download. It says on my computer that the video is the full length, etc. but it only downloads up to about 20minutes max (usually a max of 5-7GB). (I am using a chrome browser) Has anyone had this issue and know how to resolve?1KViews0likes5CommentsDropbox Paper completely disappeared from new UI
I've been using Dropbox Paper since it first came out. I just noticed now the UI of Dropbox paper has been updated. However, now when I go to the Paper home, none of my papers show up. None. The entire page is empty. I did noticed that I now have a "migrated paper" folder in the main Dropbox UI. I can open this folder and access my old papers. However, why wouldn't my old paper be listed in the Paper UI? Another thing that's completely missing is shared paper folders. My partner and I have a shared paper folder. The shared folder was created by him and shared with me. I cannot find any reference to this paper folder in my Dropbox UI. Not the new Paper UI, not the main Dropbox UI. I tried to search for documents in this shared folder, and they showed up in the search result. When I click on the shared doc, Dropbox takes me to the OLD Dropbox Paper UI. What? Makes no sense! My partner's account doesn't seem to have migrated to the new Paper UI yet. When he logs into Dropbox paper he still sees the old UI. Is this ever going to get fixed? That's just insane product behavior. I'm a product designer in the enterprise world. Even in the darkest corners of enterprise product, we would never allow behavior like this. That would be a release blocker. What's going on Dropbox?65Views0likes4CommentsCan neither "copy to Dropbox" nor download folder from a shared link
I have an Essentials license with 3Tb unused space and 50Gb download limit I believe. Someone has shared a link with datasets in a Dropbox folder. Out of 200 or so folders, 13 I am unable to download saying The folder is too large to download. It won't Copy to Dropbox either. I press the button and there is simply no response. In the shared folder window, there are no options to select a number of folders. There is no way of me knowing how big the folders are. Its unbelievably poor functionality. What am I supposed to do? Is this data simply irretrievable?38Views0likes4Commentsold shared link gives "That didn't work for some reason" error
I'm trying to access some files using public sharing links i've created long time ago. All these links gives the same error message with the sad dog picture "That didn't work for some reason". I've cleared my cache, I've tried other computers, other web browsers : SAME ERROR. There is an existing thread in the forum for this, but "replies have been turned off for this discussion". The solutions proposed by dropbox staff are all similar and useless. It seems that dropbox made a change to their code that made all this old links not valid. if this is true : WHAT A SHAME FOR A FILE SHARING AND BACKUP SERVICE. if this is wrong, could you please give me a working solution without having to regenerate all the links ? hoping i'm wrong, thank you in advance, and happy new year23Views0likes1CommentNewly added documents don't show up on our Dropbox.
We are having a problem where new documents being added to our DropBox are not showing up. The person who added the documents can see them but no one else can. I can't tell what documents are and are not syncing either. Right now some of our documents from 2 months ago aren't showing up.Solved93Views0likes16CommentsIndividual user having trouble uploading documents to a Corporate Dropbox account
Hi, I have a free individual Dropbox membership. I'm a member of a local Rotary Club that has a Corporate Dropbox account. I'm able to access documents in the Rotary drop box (e.g. view documents, download document). However, I have not been able to upload documents into the Rotary Dropbox. I keep getting the error message that I need to upgrade my account to increase my storage. I've uploaded documents to other Corporate Dropbox accounts before without having to have a paid membership. any ideas why I'm having trouble with the Rotary Dropbox? Thanks,Solved2.1KViews0likes4CommentsUnable to view shared folders
Shared Folders: I cannot open shared folders (drawings, video, renderings, documents) and keep on getting a message saying :"That didn't work for some reason." There is a picture of a dog with an empty bowl. Previously I had no issues with downloading shared folders. I have upgraded my Basic Package but it still won't work. This might be a simple issue but I would appreciate some help. Thanks!405Views0likes2CommentsThe user I'm sharing a folder with can't open PDFs on their end.
Hi team, Recently I joined a shared folder on dropbox, I use a mac and the original user has windows. Once I move folders and documents (as I do the filing), somehow the windows user can no longer open the pdfs, but they are able to navigate through the dropbox, just not open any documents. Is there a setting I need to change on my mac? How can I fix this issue?1.2KViews0likes22CommentsWrong shared folder owner, how to change it?
Hello, I am new in the forum (not to Dropbox 😉 ) and have noticed a strange phenomenon: In my Dropbox [personal information removed per the Community's Guidelines] I have added my father - 99 years old! - as a member, so that he could download a movie made by me. Now he is shown as owner of the box and i am only rw user. Unfortunately I know only one password used by him , and this one does not work for login with his mail address. How can I make me owner - or at least admin - again without killing the whole box? sincerely PeterSolved2.2KViews0likes10Comments