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"Installation failed. The Dropbox installation failed to start" error on Windows 11
Dropbox has worked fine for many years on my Lenovo Thinkpad X1, then suddenly stopped working. The link on the start menu became inactive. Starting Dropbox from dropbox.exe directly said the installation was corrupt. I have downloaded the Installer and the Off-line installer and both give the message "Installation failed. The Dropbox installation failed to start". Turning off the Microsoft Firewall and Anti-Virus makes no difference. There is no VPN installed. Window 11 has all the updates. Also I have uninstalled Dropbox from my computer and tried to reinstall, again the Dropbox installation will not start. At each stage my computer has been rebooted. My datafile to which Dropbox is attached remains intact. It seems I not the only person suffering this problem, but no final solution seems to be offered. I wondered about searching my registry to delete any references to Dropbox. Can anyone suggest a solution?
After the new desktop app update, all folders got the "people" icon on them
What is this forced folder icon change, Dropbox? No option, no control. Dear Dropbox Team, What the heck is going on? With the latest update, Dropbox has changed how every synced folder looks on my system by adding a persistent “people” icon — even on private folders. It’s confusing, visually disruptive, and most importantly: I have no way to turn it off. This isn’t just cosmetic. You've removed a clear visual indicator I relied on to quickly distinguish shared folders from private ones. Everything now looks the same, and that’s a serious downgrade in usability. I’ve tried everything I could think of to restore control: Removed the ShellIconOverlayIdentifiers registry keys — no effect. Renamed the DropboxExt DLLs — nothing changed. Looked for the old integration toggle in Dropbox settings — it’s gone. Even checked for workarounds in system tweaks — no luck. It seems like this overlay behavior is now baked into Dropbox’s runtime integration with Explorer, and that’s extremely frustrating. I don’t appreciate losing control over how folders appear on my own computer, especially with no clear setting to disable the change. Please give users an option to turn off this new icon overlay. I’ve been a long-time Dropbox user, and I expect transparency, clarity, and — above all — control over how your software behaves on my system. Thanks for listening. I hope this is taken seriously.
Windows 7 functionality
I know that windows 7 support has ended and that Dropbox plans to cease functionality on May 2025 but is there an exact date when will this happen? And does it mean that the dropbox desktop app will stop syncing files or that it would be simply impossible to install the app but if it's already installed there won't be issues? I am planning to format a disk drive in order to install Windows 10 but I would like to know the exact date as mentioned above so not to risk any sync issues. Thank you
Dropbox backup does not recognize my 2nd and 3rd internal hard drives.
I am trying to backup some folders from my two data hard drives installed internally on my Windows 11 computer. Dropbox isn't allowing me to choose additional hard drives within my computer, only the HDD which is used for installed programs only, no data such as documents, pictures, music, videos, project data, etc. (that choice box is grayed out) This makes backing up the folders that regularly need to be backed up impossible and makes the backup feature useless for me. Any tips on solving this mystery?
Add an option for a normal window pop up when using the desktop app.
I am getting extremely tired of programs deciding that they need to do thinks in unique and special ways that just add additional headaches. Dropbox and Google Drive popping out on the side of the screen is cute and all but it also pops out on the wrong monitor, which is something you can't change. It also has no real user advantages because now it's just an immovable window that you can't do anything with, and I am not a fan. If you happen to be streaming you might partially or fully dox yourself as well if you click anything.
Support online-only files for ARM (Snapdragon) processors
We are currently unable to use Dropbox on Windows Surface Pro Devices with Snapdragon Processors as they do not allow for Online-Only files. This causes the entirety of their files to sync to the device and renders the device unusable as all disk space is consumed.
The app prompts me to sign-in and create a new Dropbox folder.
3 weeks ago for some unknown reason Dropbox seems to have me signed out of the account and gave me a message to sign-in. I have signed in and Dropbox said that it needs to sync files and told me select a folder. Existing C:/Dropbox could not be used for some reason. I chose a new location, took awhile but the files were finally on my PC HD. Today the same happened: Dropbox local folder folder shows files but they cannot be opened for "unspecified error" and it tells that I have sign-in again and again choose a new location for the folder. Is there a fix to this?
Last date Dropbox desktop app will function on Windows 7
I receive messages in the Dropbox notification list saying, "Dropbox functionality on Windows 7 will end May 2025." What is the exact date on which that will happen? If I upgrade to Windows 10 before that date, will I need to reinstall or otherwise reconfigure Dropbox for it to work on Windows 10?
Dropbox beta version appears on WinGet
Just letting you know that there is a beta version of Dropbox on the winget (Windows programme updater) system. >winget upgrade Name Id Version Available Source -------------------------------------------------------------------------------------- Dropbox Dropbox.Dropbox 221.4.5365 222.3.4916 winget That's a bit confusing, and it would probably be better just to put release versions there.
Add an option to choose between the removed "Screenshot Added" notification or the quick actions.
I've gotten really used to seeing this notification every time I took a screenshot and it'd help me know if I saved a screenshot or not and i'm noticing it's gone and there's a new feature that I assume replaced this which is to show quick actions after screenshot, but I like the Screenshot Added notification more because it's just a notification, while the quick actions are a seperate window, and I don't want to switch windows back every time I take a screenshot, so I feel like if there was a way to choose in the Screenshots menu whether if you want there to be a notification informing you after saving a screenshot or if you want the quick actions. I would love for there to be an option to choose between those two.
