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87 TopicsNot receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter15KViews1like77CommentsNot receiving the verification email for my Dropbox account.
I just started a dropbox account and cannot receive the Email verification email. I have tried opening in another browser, double checking that my email was entered correctly, added the no reply dropbox email to my address book.....no luck with any of these.4.5KViews0likes20CommentsI can't access a Dropbox account due to not getting any emails
I have an account—NOT this one but another. I have an email for that account, but the secondary email for that account was removed. This is a plus account, but I can neither log in nor receive email messages from the current account associated with that account. I have communicated with the email provider, and I have my billing information and two emails showing the accounts. I would like to have the secondary email account reinstated. As I said, this is a PLUS account. To date, I have received no joy from either Dropbox support or the email provider. How can I get this resolved.Solved1.2KViews1like8CommentsI have no access to my email address and the password isn't working. How can I access my paid plan?
I have a dropbox plus account that is connected to an old email address to which I have no access any more. Since my password does not seem to work, I cannot reset it in the usual manner. Any ideas on what to do?Solved1.2KViews1like5CommentsI can't access my Dropbox Plus account; a one-time code is sent to my old address.
Hello, I have the following problem. My Dropbox Plus account is linked to an email address that no longer exists because it was changed. When logging in, the code is sent to this old email address, which I can no longer access. You can bypass this with the code by clicking "Having trouble receiving a code?", but unfortunately, this doesn't work for me. How can I log in without a code so I can change my email? Thanks in advance!1.2KViews1like20CommentsI'm trying to verify my email address, but I'm not receiving the email.
Hello, I tried two days ago and then today multiple times to 'verify my email address'. I see nothing in my Junk Email either. I immediately received an email from Dropbox stating I've 'earned a new badge' after creating a Community Username. Since I have a Basic plan, I am not allowed to contact Dropbox via email, chat, or phone. Please help. Thank you,Solved932Views0likes7CommentsI chose the option to "hide my email" and now I'm unable to update it
I signed up and mistakenly created my account choosing the option to not share my email address. Dropbox created a cryptic default email ID instead, but now I'm not able to update it to my real email address because it tries to send the verification information to the default cryptic email ID, which I don't have access to this default email ID to read the verification information. Is there a way to reset my email ?Solved807Views0likes9Comments