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1836 TopicsHow to Safely Manage Photos Between Dropbox and iPhone?
Hi everyone, I use Dropbox to back up and organize my photos, but I’m having some trouble managing them with my iPhone Photos app. I recently noticed that when I delete a photo from Dropbox, it also gets deleted from my iPhone Photos app, which I didn’t expect. Here are my questions: How can I delete photos from Dropbox without affecting the photos saved on my iPhone? Is there a way to stop Dropbox from syncing deletions with my iPhone? Can I keep using Dropbox as a backup while ensuring my iPhone photos remain safe and unaffected? I’m a professional photographer specializing in headshots Cary, and branding, so keeping my photos secure and well-organized is really important for my work. If anyone has experienced this issue or knows how to fix it, I’d appreciate your advice! Thank you in advance for your help!19Views0likes1CommentDropbox app won’t open and crashes on iPhone
When I try to open the app, the app tries to start up then immediately crashes and closes. I have tried deleting and redownloading the app countless times, but it hasn’t solved anything. The app is also up to date and doesn’t need to be updated. Is this happening to anyone else? It’s been going on all month for me. Any other solutions or fixes? Thanks!Solved19Views0likes2CommentsApps in my iPhone say my Dropbox is empty when I try to attach files
Hello! Whenever I try to attach a file saved in Dropbox from an app (for instance, WhatsApp message, or Mail app) in my iPhone (iOS 18.1), the app says my Dropbox is empty, although it is fully synced in my phone. Interestingly, from the Messages app I'm able to attach a file and if I open the Dropbox app and select to export a file to WhatsApp or Mail, it works. I've tried disabling and enabling Dropbox from the Browse option, clearing history and website data and restarting the phone, and nothing worked. Any suggestions? Thank you!70Views0likes9CommentsI can't open Word files from Dropbox on iOS
Hello .. Suddenly i cant open my files from dropbox, it worked as usual yesterday, but after a couple of hours i couldnt open any file at all so i can edit in word. A new window popped up and said something about " docx stores on a serverlocation that does not support". After a couple of hours trying to fix this with uninstalling word,dropbox,microsoft office etc, I managed to get files to open through Word app only when i didnt had microsoft office installed on my Ipad. But at soon as i install microsoft 365 (office) again, it doesnt work. The error screen pops up again. Usually when im able to open to edit word files it opens up through " onedrive" then word through office i believe. The problem i have now is that i still need it to work as it did before with 365 program installed. I have reached out to microsoft but they told me to ask here.. Again, this happens only with my Ipad and Iphone, not on my computer that runs windows.. Anyone who knows how to fix this? Thank youSolved75Views0likes5CommentsCan we upload live photos through Camera Uploads?
I can see lots of posts asking for support for Live Photos. I feel quite cheated that I have lost the ability to see these photos. As someone else has also posted, I have little snippets of my mother’s voice and movement that I have lost forever and she has passed away. Dropbox offer a photo sync service which means they need to solve for Live Photos, they have been around since 2015 so it’s not a new function. Please prioritise a solution to upload and then restore Live Photos.683Views2likes5CommentsCan’t open a .docx file on the iPad from the Dropbox mobile app
When using my iPad, I used to be able to access Microsoft .doc.x files in my Dropbox folder and choose to open it in Word. Now when I try to do so, I get a message that says, that it can’t open the file because it is “stored in an unsupported server location.” Can I get some help please?Solved80Views0likes8CommentsI'm not seeing my updates when opening Dropbox Passwords on my mobile/Firefox browser.
I use Dropbox Passwords, mainly on my computer (with Safari). I have installed the app on my phone and connected it some months ago but use it rarely. I noticed that the last changes made were not synchronized on the mobile ap. After trying different solution I uninstalled the app on my phone and reinstalled it. I can't understand, it is still the same: the last changes I made do not appear. I installed it on another brother (Firefox) and the problem is the same. The changes made on August 2024 (and latter) do not appear.27Views0likes1CommentScreenshots that are .png on my phone are not in camera uploads?
Hello, I saved a screenshot that is a png but it isn't showing up in my Dropbox? It's a document that needs to be saved on that date, but it isn't there on Dropbox, even though it is in my phone Gallery on that date. Can you help? Thank you37Views0likes5CommentsUnable to open Excel files on Android Dropbox mobile app - Office login loop
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open the spreadsheet I get a log in page saying "Log in or sign up to Dropbox to link with Microsoft Office Integration". I log in using my dropbox user and pw and it just sends me to my onedrive. I have tried deleting the dropbox and 365 apps on my phone and re installing and logging in. I have tried to open the dropbox files by going into excel first and then trying to open the dropbox spreadsheet. Just always sends me to the log in page. It all works fine on my laptop, and after saving, my dropbox android app shows the newly updated spreadsheet. Dont know what has happened. Please help.7.7KViews3likes71Comments