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The Dropbox desktop app is stuck at indexing after a MacOS Update to 26.4
Device MacBook Air M3 Operating System/Browser (if using the web) MacOS Tahoe 26.4 Dropbox App Version (if using the app) 243.3.6895 Syncing Status Fully sync'd no folders visible indexing Question or Issue Updated OS today, could not open Word, Excel or PDF from Dropbox. Tried a few things and decided just to reinstall. Deleted Desktop app, reinstalled desktop app, selective sync for about 1/3 of my folders and selected offline use. Dropbox appeared in Locations of the finder (I took this to be a good sign), but nothing has changed for 12 hours. Restarted the machine a few times, quit and restarted the desktop app a few times. Searched for alternatives to Dropbox a few times. Only squirrely thing is that when I quit the app and restart, I get a "somethign went wrong: refresh" message. The files are clearly there. But they are not. Help please.
Can't download/sync large files as I get an out of disk space error even though I have enough
Dropbox Plan Advanced Device Macbook pro, Apple M1 Max Operating System/Browser (if using the web) Sequoia 15.7.2 Dropbox App Version (if using the app) 241.4.4853 Question or Issue I hope you can help. I'm trying to downlaod 3 large video files (105GB each) using the Dropbox Desktop App. When I check how much free space I have on my laptop hard drive I have 464 GB available. I've copied the 3 files I need to downlaod into a seperate dropbox folder and I'm syncing only to that folder. I double click on the first of the 3 files to sync and get the blue synching icon. The file gets to the last 20GB but then I get a message that I'm out of disk space. I've tried downloading the file from the web version too and the same thing happens - file gets to around 80% downloaded then stops. Screen shots are above - please can you assist.
Sync arrows showing on my files in the Dropbox folder but the app is not syncing
Hi everyone, I’m seeing the sync arrows next to some files/folders in Explorer, but nothing seems to be actively syncing. Here’s what I’ve tried so far: Resynced files Toggled files between online-only and local Rebooted my machine Paused and restarted Dropbox sync The only thing I haven’t tried yet is completely uninstalling and reinstalling Dropbox. Has anyone else run into this? Any tips or workarounds before I go the uninstall route? Thanks in advance!
Dropbox syncing doesn't work the way it used to on Windows 11.
Device Dell Laptop Operating System/Browser (if using the web) Windows 11 Question or Issue I don't know what y'all did recently, but as far as I can tell, it has ruined dropbox. Selective sync no longer actually synchs files, just make stupid cloud icons. Each time I try to access a file, and I have more than 15 GB of data I am analyzing, it has to first download the file. This make a program which was accessing data files for analysis take decades to run (not possible) instead of a few minutes. Why did you break it. I just want my selectively sync files and folder to actually live on my computer without having to do battle with your very unwise choices in changing how dropbox works.
After the latest iOS mobile app update, my offline files have been re-syncing.
I upgraded to version 428.2 yesterday and now my Dropbox app always shows my offline files as queued for resync when I launch the app. I just tested it by syncing my files, then closing and relaunching the app and every entry in my offline list has that little blue circle with the white arrows. The files are still available so I guess it's not really re-downloading them? I'm hoping this is just a UI glitch.Folder sync icon permanently stuck on "Syncing" when folder contains symbolic links
Device Windows 10 Pro Operating System/Browser (if using the web) Dropbox App Version (if using the app) 242.4.5815 Syncing Status ("Up to date", "Syncing Paused", "Syncing 3 files" etc.) Perpetually shows "Syncing" on folders containing symbolic links/shortcuts Question or Issue: When a Dropbox folder contains a symbolic link (or shortcut), the folder permanently displays the "sync in progress" icon, even though no actual syncing is taking place. This is incorrect behavior. Expected behavior: The folder should display the normal (green checkmark / up to date) icon. If Dropbox cannot sync the symbolic link, it should notify the user with a one-time warning or informational message that can be acknowledged and dismissed. The sync status icon should not be affected. Actual behavior: The folder perpetually shows the "syncing in progress" overlay icon, which is misleading. It gives the impression that files are still being uploaded/downloaded when they are not. This makes it impossible to tell at a glance whether the folder is actually up to date or not. Steps to reproduce: Place a symbolic link (or shortcut) inside a Dropbox-synced folder Observe the folder's sync status icon — it will show "syncing" indefinitely Impact: This creates confusion for users who rely on the sync status icon to verify that their files are fully synced. The icon loses its meaning when it is permanently stuck on "syncing" due to an unsyncable item.Folders with green checkmark still empty while syncing
I have about 3TB of files only stored on dropbox. I got a new external drive and wanted to download everything locally for offline availability (the whole 3TB) by syncing. Now some Folders are showing a green checkmark as if they are fully syncing, but they are empty, not containing the files that should be there. On the web version of dropbox those folders still contain all the files. I just started the syncing process about an hour ago. Should i just wait for those files to appear? I dont want to have to go through the whole process again since its gonna take a long time.
