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529 TopicsDropbox/Boxifier Integration - New Question
This is a technical question based on research I've been doing related to the recent issue with Boxifier no longer working with the latest version of Dropbox, and an inability to get a response from Boxifier support. In my research I've come across information that Dropbox has, with version 243.4.6956, moved from a proprietary sync platform to Microsoft-based API that leverages their OneDrive sync engine. So my first question is whether that is true. If it is true, my experience with OneDrive is that it is not possible to sync content from a NAS, or in my case WD MyCloudHome, using a mapped network drive. OneDrive will only sync content that is stored directly on the hard drive of the laptop itself, and does not support mapped drives (IE Z:/MyCloudHome/MyPictures). Previous to purchasing Dropbox and Boxifier, I had "tricked" OneDrive into syncing files from my drive mapped to MyCloudHome by using MKLink symbolic links to directories on the MyCloudHome. However, I discovered that after those directories grew to over about 100GB those symbolic links began to fail sporadically, so I had no idea which files were synced to OneDrive cloud, and which were not. After doing research on potential solutions I reached out to Dropbox and was told that the combination of Dropbox and Boxifier would meet my requirements. After testing and confirming that did work, I purchased Dropbox and a "lifetime" Boxifier license about 6 months ago. Unfortunately, "lifetime" appears to be about 6 months for Boxifier and I fear I may have thrown $350 out the window as it is probably not possible for Boxifier to continue to operate with Dropbox if indeed Dropbox is now running on the OneDrive sync engine. So, my questions are whether Dropbox is now on the OneDrive platform, and based on that answer what my options are to continue to sync my content from MyCloudHome to Dropbox going forward. I appreciate official Dropbox guidance on this matter, as well as any advice other users in similar situations might have. Thank you, Dave26Views0likes1CommentDropbox ignore rules still indexing ignored directories
Application Affected (Dropbox) Device (Macbook Pro 16 2019) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (246.3.3430) Question or Issue I am trying to use the new ignore rules file to ignore things like "node_modules" using rule "node_modules/". It seems to correctly ignore and not upload the node_modules directory, but it still spends a lot of time indexing them. This is not what I would expect. If it matches an ignore rule, why waste time and CPU indexing it? Thanks, D19Views0likes1Comment'Make sure Dropbox is running on your PC, then try again' error when opening files on Windows 11
Application Affected Dropbox for PC Device Lenovo M60e Operating System/Browser (if using the web) Windows 11 Pro 25H2 with February updates Dropbox App Version (if using the app) 244.3.6471 Question or Issue When going to open a file under Dropbox in the Windows 11 explorer pane, we get a "Make sure Admin Dropbox is running on your PC, then try again". I can go to the taskbar icon and see the files, and the syncing. We can open the files via the web interface. "Admin dropbox" refers to the Dropbox account name. This was first noticed on Friday. I have not had any other users report this, but I am not sure if they use the file explorer as much as this person. I tried doing a new install over it, no change. Services seem to be running. Restarting does not work. Thanks in advance!59Views0likes7CommentsLogged out of the Dropbox app and back in and now I have a 'Dropbox (old)' and a 'Dropbox' folder
Application Affected Synching files Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Windows Desktop Question or Issue Had a funny problem with the Windows Explorer status icons not all being corrected, and saw a recommended to "simply" sign out of Dropbox and sign back in. Simple enough. Which I did. I then got a pop up asking me (telling me really) to rename my Dropbox folder. I said OK, and I now have a Dropbox and Dropbox (old) in the User directory. All of my files are in (old). None are in new. Every link on my PC to my old files is now of course broken. I paused syncing because I am worried Dropbox is going to try and create an entirely new copy of all of my files in the new Dropbox folder. Does anyone know what it going on here? And how to put things back to they way they were before? Why on earth would a logout/login totally reorganize all of my files??? I'm kind of dead in the water right now so any help would be greatly appreciated. Dropbox support seems to be non-existent.301Views0likes15CommentsMy Dropbox app keeps syncing and it's slowing down my computer
Application Affected Dropbox Device Dell Precision Operating System/Browser (if using the web) Windows 11 My dropbox started syncing in the morning and 12 hours later it still does. Also the folder from my partition just became with 400gb smaller and keeps decreasing. I have the situation on a Dell running Windows11. No update has been done yestarday but the dropbox syncing is making almost imposible any work on the station and also I can't work on any files from dropbox.43Views0likes6CommentsRemoving Dropbox Context Menu Entries on Windows - Persistent Fix
I've seen dozens of threads here from people trying to get rid of the Dropbox right-click context menu entries on Windows. There is no official toggle for this. The common advice involves manually editing registry keys, but people report those changes revert after Dropbox updates. Here is my solution: The linked script solves that differently. Instead of modifying Dropbox's own registry entries (which Dropbox overwrites on update), it uses Windows' built-in Shell Extensions Blocked mechanism — a per-user registry key (`HKCU:\...\Shell Extensions\Blocked`) that Windows itself respects. Dropbox updates don't touch this key because it's not theirs. What it does: Reads Dropbox's AppxManifest to find all context menu CLSIDs automatically Blocks them using Windows' own sanctioned blocking method Fully reversible — unblock everything with one click Interactive menu or silent command-line mode for automation Tested for 2+ months across three machines via PowerShell 7, through multiple Dropbox updates. The entries have never come back. The script is open, readable, and modifies nothing outside that single user-scoped registry key. If you want an independent safety assessment, paste it into any AI assistant and ask. Here is the script + AI safety assessment: https://grok.com/share/bGVnYWN5_e1f2cac5-5e0f-4731-bbbe-63fd72af7a7b193Views2likes5CommentsInternet goes out cold the moment Dropbox app has activity
Application Affected Dropbox App for Windows 10 / local folder Device Windows 10 DESKTOP Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 243.4.6956 Question or Issue I'm using Dropbox on a paid plan for work and managing private files on top of all things. In the last two weeks Dropbox constantly causes my internet to die; just about any activity in the Dropbox Windows app and my connection goes out cold. I'm unfortunately not exactly well-versed in network related issues or how to track/trace them, but I can replicate it every single time I open my local Dropbox folder (that's hooked to the app) - my internet is dead instantly. I'm on a 150mbps plan and my down/up speed aren't bad to a point my connection would die from a traffic spike. I tried throttling the bandwidth Dropbox gets access to but my internet goes out cold regardless. Nothing else does this, it's always the moment Dropbox receives traffic that my internet gets cut. I could have countless of background processes hog my connection and have zero issues until Dropbox is opened. I have no antivirus or anything that I know of, just the basic Windows Defender. Generally I have no internet or connectivity issues, just the moment Dropbox shows activity or I open the folder it shuts off my connection. This is very frustrating considering I'm relying on Dropbox to work at all times while also being able to stay online in Slack and so on.62Views0likes5CommentsI can't log in to the desktop app on Windows 11; I see an "access is denied" error message.
Application Affected Dropbox Device Lenovo laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Dropbox 242.4.5815 Offline Installer.x64.exe Question or Issue i couldn't login into dropb and i got the follwing error: bn.BUILD_KEY: Dropbox bn.VERSION: 241.4.4853 bn.constants.WINDOWS_SHELL_EXT_VERSION: 89 bn.is_frozen: True machine_id: cdafbbac-4a5d-44c0-9bea-a72c1c8c8234 pid: 6080 cwd: 'C:\\WINDOWS\\system32' real_path='C:\\Windows\\System32' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\amir.dar\\AppData\\Local\\Dropbox\\instance6' real_path='C:\\Users\\amir.dar\\AppData\\Local\\Packages\\DropboxInc.Dropbox_xbfy0k16fey96\\LocalCache\\Local\\Dropbox\\instance6' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_241.4.4853.0_x64__xbfy0k16fey96\\Dropbox.exe' real_path='C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_241.4.4853.0_x64__xbfy0k16fey96\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_241.4.4853.0_x64__xbfy0k16fey96\\241.4.4853\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files\\WindowsApps\\DropboxInc.Dropbox_241.4.4853.0_x64__xbfy0k16fey96\\241.4.4853\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\amir.dar\AppData\Local\Temp TEMP: C:\Users\amir.dar\AppData\Local\Temp tempdir: 'C:\\Users\\amir.dar\\AppData\\Local\\Temp' real_path='C:\\Users\\amir.dar\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 6945, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 199, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 1040, in result File "desktop/dropbox/sync_root/manager.py", line 382, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 299, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 601, in _register PermissionError: [WinError -2147024891] Access is denied So, i've uninstalled the app and deleted the registery key (used chatgpt for those steps) now, i can't reintall the app177Views0likes11CommentsUser Account Control pop up asking if I want to allow this app to make changes to my device.
I am constantly getting User Account Control question popping up asking if I want to allow this app to make changes to my device. Dropbox Update and the publisher's certificate shows that i was issued by DigCert Trusted G4 Code Signing RSA-4096 and that it was valid from 1/24/2024 to 2/13/2026 (which makes this expired). how can I get this updated and get a current certificate?93Views1like5CommentsThe Dropbox desktop app doesn't load after restarting my computer on Windows 11.
Application Affected DROPBOX Windows APP Device Gigabyte i5 Computer Operating System/Browser (if using the web) Windows 11 Pro, Firefox browser Dropbox App Version (if using the app) Dropbox 243.4.6956 Question or Issue Upon restart, the Dropbox app does not load, I've put the startup link in the User Startup folder and the System startup folder, doesn't work either place. I can manually start Dropbox and it works properly, it just doesn't start with Windows for some reason. This worked in the past, don't know why it suddenly stopped functioning. I did reinstall the latest version, that didn't change anything.120Views0likes4Comments