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Brashley's avatar
Brashley
Helpful | Level 5
7 years ago

".jpg files are supported but something went wrong."

Two years ago I uploaded my entire engagement photo album to Dropbox.  Today, when I tried to view the photos, I get an error message for each image: ".jpg files are supported but something went wron...
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NaomiM1976's avatar
NaomiM1976
New member | Level 2
6 years ago
same here....
Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hey NaomiM1976, sorry to hear about that.

 

Are the files you’re having trouble with the same as mentioned above, ._? 

 

Can you send me a full-screen screenshot of what you’re seeing there? 

 

Let me know!

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