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edeyoung75's avatar
edeyoung75
New member | Level 1
12 months ago
Solved

".pdf files are supported but something went wrong" error on website preview

I have tried opening in a different browser, in incognito, and going back in history with no luck... anyone that can help would be nice as I have a bunch of legal files I need to open asap  
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  • edeyoung75's avatar
    edeyoung75
    11 months ago

    It has been resolved as I found the files in an old time machine back up

Mark's avatar
Mark
Icon for Super User II rankSuper User II
12 months ago
edeyoung75 wrote:

Please see above screenshot and title

The screenshot shows a preview via the Dropbox website, not, from your computer. So download it and then try and open it. What happens?

edeyoung75's avatar
edeyoung75
New member | Level 1
12 months ago

Same error

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago
    edeyoung75 wrote:

    Same error

    Thats impossible. 

    The error is from your web browsers on the website. That error is only viewable and possible when you view a file direct from the Dropbox site. 

    If you download to say your desktop and then view it locally it will open up in something like Acrobat or in Chrome but using Chromes own viewers and so will not show up as being at www.dropbox.com. 

    • edeyoung75's avatar
      edeyoung75
      New member | Level 1
      12 months ago

      This is the responce when I download it and try to open

      • edeyoung75's avatar
        edeyoung75
        New member | Level 1
        12 months ago

        I also cant open it in Adobe Acrobat

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