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edeyoung75's avatar
edeyoung75
New member | Level 1
12 months ago
Solved

".pdf files are supported but something went wrong" error on website preview

I have tried opening in a different browser, in incognito, and going back in history with no luck... anyone that can help would be nice as I have a bunch of legal files I need to open asap  
File access
Preview
restore
  • edeyoung75's avatar
    edeyoung75
    11 months ago

    It has been resolved as I found the files in an old time machine back up

edeyoung75's avatar
edeyoung75
New member | Level 1
11 months ago

Done

edeyoung75's avatar
edeyoung75
New member | Level 1
11 months ago

Still no luck and no reply since my last comment on this ticket

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey edeyoung75, I can see your latest email to our advanced specialist; I’ve left them an internal note to get back to you as soon as possible.

  • edeyoung75's avatar
    edeyoung75
    New member | Level 1
    11 months ago

    It has been resolved as I found the files in an old time machine back up

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